Ken Garff Volkswagen Gilbert

I enjoyed the whole experience working with SanTan Volkswagen. I was very pessimistic about getting a new or used vehicle because my credit is not the best out there. But the guys at SanTan primarily Volkswagen. I was very pessimistic about getting a new or used vehicle because my credit is not the best out there. But the guys at SanTan primarily Seth Madison did not stop until we could figure something out for me. I would highly recommend this place they are very friendly and I left there with a smile and more importantly a new car. More

Attempted to buy my new car from the VW right by my house, but they were down right dishonest. Cary and Patrick were a pleasure to work with, and for the first time in my life, made buying a new car a house, but they were down right dishonest. Cary and Patrick were a pleasure to work with, and for the first time in my life, made buying a new car a fun and easy experience. More

I drove 122 miles twice to see and then purchase a car from Seth Madison and Santan VW. Nice new dealership and thought it was a good fit. I did have an issue with the car but it made it near impossible from Seth Madison and Santan VW. Nice new dealership and thought it was a good fit. I did have an issue with the car but it made it near impossible to get it back to them to fix given I lived so far away from the dealership. I ended up working wth Jennifer Hiner who is their customer relations representative. She was awesome and helped to get me reimbursed for the repair without having to get the vehicle all the way back to Phoenix. So if you purchase a car from them, and I would again, and you have an issue they go out of their way to make it right. More

I would like to start off by saying that in all my car buying experiences, this was the most pleasant one I have ever had. I initially replied to an ad for a Dodge Journey on autotrader and received a qui buying experiences, this was the most pleasant one I have ever had. I initially replied to an ad for a Dodge Journey on autotrader and received a quick response from Jack to my question and an invite to come and see it. The vehicle was brought inside to stay cool before we came which is a nice treat in this Arizona desert. We took it for a test drive and fell in love with it. Jack was very knowledgable with the vehicle and showed us every feature of the vehicle. As we began to talk numbers, Jack was very helpful in preoccupying our four and five year old children with snacks, drinks, crayons, and several sheets with VW Beetles to color. We barely heard a peep from them. As we started the paperwork I began to worry since this has always been the bad part of purchasing a vehicle. The offer for my trade was very reasonable and the interest rate was great. That was the first time I have ever agreed to the very first offer given to me from a dealer. We then moved on to start the paperwork with Christian and the excellent customer service didn't stop there. While explaining the entire deal to my wife and I, he was able to offer some lunch to our kids and also entertain them by including them in the process which was very cool. Christian was very helpful with finalizing everything and before we knew it, we were done. At that time, our vehicle was outside waiting for us and we were nearly on our way. Jack had mentioned to us that if we decided to trade our 2nd vehicle in, he would be more than happy to help us out when we wanted to. My wife and I had briefly discussed the idea but didn't think that could be an option. We went ahead and browsed the lot again and after a few test drives of other brands, we decided to test drive the Volkswagen CC and fell in love with it too. By this time it was late and the kids were tired so we went home and came back the next day. When we came back, the car was already detailed and waiting inside to stay cool as we started the paperwork. Christian took care of us again and we were in and out in a flash. My wife and I were very pleased with the service from Jack and Christian. The two were very knowledgable, helpful, professional, and extremely courteous. I will tell anyone and everyone I know that if they're in the market for a new or used vehicle, to stop by and work with both of these two professionals. Before purchasing these two vehicles, I had absolutely no faith in dealerships. I do now. SanTan VW, you have earned my business and loyalty. When I'm ready to purchase again, I will be back. Thank you! More

This was far and away the best experience I have ever had purchasing a new vehicle. Both Cary and Christian were outstanding. I highly reccomend San Tan VW to anyone looking to purchase a new car in the va purchasing a new vehicle. Both Cary and Christian were outstanding. I highly reccomend San Tan VW to anyone looking to purchase a new car in the valley. More

Buying a car typically worse than root canal. Ron has renewed my faith in car purchases - he was and advocate for us, was more knowledgable than any salesman at most every dealer I've bought from and wen renewed my faith in car purchases - he was and advocate for us, was more knowledgable than any salesman at most every dealer I've bought from and went out of his way to make us comfortable. Dealership spotless, no pressure, no games with outstanding price. Heck, we hadn't planned on buying a car at this time but Ron made us a deal and now our son has a 2011 Tiguan and is in heaven. highly recommended and all other dealers should learn from SanTan VW - better than the 3 luxury car dealers we Be purchased from in Phoenix. Outstanding job Santan team! More

I had been trying to decide on a new car for sometime. The experience at San Tan was good, Seth was helpful, gave us lots of information but was never pushy. Everyone was very nice, and the showroom is s The experience at San Tan was good, Seth was helpful, gave us lots of information but was never pushy. Everyone was very nice, and the showroom is spotless. I've only owned my jetta sports-wagon for a few days, I'm already thrilled with the purchase - I love my new car! More

After visiting several other VW dealers in the Valley, I was blown away by the level of service I received at San Tan VW. In my particular situation, Jack, Brian, and Christian helped me complete the purch was blown away by the level of service I received at San Tan VW. In my particular situation, Jack, Brian, and Christian helped me complete the purchase of my car in the most efficient, friendly, and professional manner possible. Thank you. More

I appreciate dealing with people who are efficient and knowledgeable about their product. Seth Madison answered all my questions to my satisfaction. Clearly he knew the vehicle (Tiguan) inside out. He knowledgeable about their product. Seth Madison answered all my questions to my satisfaction. Clearly he knew the vehicle (Tiguan) inside out. He showed me how the engine noise is prevented from entering the cabin. Note well that this is important to me; when I listen to Mozart as I drive with the windows up and the a/c on, I want to be able to detect the oboe, a soft and delightful instrument, not without welcome. I like the car itself. I am pleasantly surprised by the power under the hood and the roominess of the cabin. More

All of the staff we encountered were nice. Best of all we came in told Deven what we were looking for and she did not try and talk us into something that we did not want. We are a family of four on a bud we came in told Deven what we were looking for and she did not try and talk us into something that we did not want. We are a family of four on a budget and she understood this. More