Ken Garff Volkswagen Gilbert

I first met Patrick at an October Fest event and he answered all my questions about the 2012 Passat. When our current lease was up on our 2008 Passat I called Patrick and went down to the dealership to answered all my questions about the 2012 Passat. When our current lease was up on our 2008 Passat I called Patrick and went down to the dealership to meet him. I also had the opportunity to work with Seth Madison and take a test drive. After contacting other VW dealerships in the valley San Tan was able to give us the best deal and we are now driving the 2012 Passat that we wanted. Both Patrick and Seth were friendly and made the process enjoyable. Thanks! More

Everything was first class. Greg wss very knowledgable and was easy to deal with. Brian in Fianace was also a pleasure to deal with and very organized and was easy to deal with. Brian in Fianace was also a pleasure to deal with and very organized More

Had a great experience with Charlayne, Devon and Christian. Originally went to a local VW location, but was turned off by the desperation of sale. The San Tan staff made us feel welcome, allowed us Christian. Originally went to a local VW location, but was turned off by the desperation of sale. The San Tan staff made us feel welcome, allowed us to take the time we need without being pushy and were just wonderful to work with. Charlayne was extremely knowledgeable and answered all of our questions right away. Devon was right there to answer additional questions while Charlayne grabbed the vehicles that we wanted to see. Christian made the financial process as painless as possible! I highly recommend this dealership. Great experience, great people... More

Great service will def come back again. staff was not aggressive and did every thing they could do to make us happy. staff was very helpful. aggressive and did every thing they could do to make us happy. staff was very helpful. More

Hello, just want to say that my experience with San Tan VW was very pleasant and memorable. Honestly, if it wasn't for Jack Rasmussen's knowledge of VW and his hospitality, I would have chosen to purchase VW was very pleasant and memorable. Honestly, if it wasn't for Jack Rasmussen's knowledge of VW and his hospitality, I would have chosen to purchase a New Ford Escape from the Ford dealer next door, instead of the 2012 Beetle Bug that my daughter fell in love with, while driving through the VW lot. Prior to walking into the VW dealership, I as a parent was solely set on "encasing" my 17 yr old daughter in a 2012 Ford Escape. Thinking that it was more durable, spacious, intimidating on the road and most of all the Escape took away the fear of "getting squished" if ever an accident. After asking Jack to run through the pros and cons of VW and Ford and any and all benefits that each might carry...I started to lean more towards the VW Bug. Maybe it was the knowledge and faith that Jack had in VW or maybe it was just his warm personality and hospitality that swayed my decision, either way, I purchased a Red 2012 Beetle Bug that same day. Kudos to Brian Bradford as well. He was also a great assistant in the finance dept. Just want to Thank VW for a great experience and wonderful service and hospitality. THANK YOU for having very knowlegable and very courteous and friendly employees like Jack Rusmussen and Brian Bradford. It is employees like they that draw potential customers and future references to VW. Thank you again, Sincerely a very satisfied and happy Customer/Mom, Malii Davis :) More

My boyfriend I have both bought cars from this dealership and will continue to recommend to friends! I was very pleased with the friendliness and knowledgeable advice Jack shared with us. I have no doubt I r and will continue to recommend to friends! I was very pleased with the friendliness and knowledgeable advice Jack shared with us. I have no doubt I received a great deal and that having my vehicle serviced here in the future will be as enjoyable an experience as was buying my car here. Thank you gentlemen for the time you spent with me and the care you took in explaining the little details to me. Best, Keri More

The employees I dealt with were very friendly and knowledgeable about their respective areas of expertise. They seemed to care about giving me good advice and suggestions relevant to my specific situ knowledgeable about their respective areas of expertise. They seemed to care about giving me good advice and suggestions relevant to my specific situation; I never felt they were trying to 'sell' me anything. More

I got a great value. An exceptional team of guys appraised my car for what is was worth and got me into a MUCH better and safer car for a great price. These guys know customer service and have defi appraised my car for what is was worth and got me into a MUCH better and safer car for a great price. These guys know customer service and have definitely earned my business and recommendation. More

Price was negotiated quite simply. There were no hidden or extra fees for being a "Certified Pre-owned", which one VW dealership was trying to add $1500 for this certification. Everything was done smoothly or extra fees for being a "Certified Pre-owned", which one VW dealership was trying to add $1500 for this certification. Everything was done smoothly and efficiently. Seth was very courteous and helpful. He was also very informative and had quite a bit of technical information on the car. Much more so than I had experienced before. They also offered more for my trade than most dealerships had. Financing was quick and painless and they found a great rate, but also worked with me so I could use my own credit union. Car was immaculate and in good working order. Only complaint is that they did not fill it up with gas for me.... More

I had a great experience working with Ron to buy my new Tiguan. I love the car and he explained many of the features during the test drive (so many that I'll need to read the manual to find things I've al Tiguan. I love the car and he explained many of the features during the test drive (so many that I'll need to read the manual to find things I've already forgotten). More