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Ken Garff Volkswagen Gilbert
Gilbert, AZ
549 Reviews
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Showing 549 reviews
June 28, 2012
The Dealership was very clean and attractive when you walk in. You were greeted in a friendly manner. My salesman was not pushy with regard to purchasing a car. The price I received was a great price walk in. You were greeted in a friendly manner. My salesman was not pushy with regard to purchasing a car. The price I received was a great price compared to other places. I was happy with my purchasing experience and would recommend this Volkswagen Dealership to my friends. I look forward to using the service department. More
by tguerra14
Employees Worked With
Christian Harding
June 26, 2012
Today I had the first exemplary visit to a service dealer in many, many years. Between Ricky, Tyson and Thomas, I was pleasantly surprised to see a team well put together. There were no misleading answers in many, many years. Between Ricky, Tyson and Thomas, I was pleasantly surprised to see a team well put together. There were no misleading answers, no "under state inspection rules, we can't let you see the work done in the shop" statements, no general money making tactics. Instead, I saw previously unanswered (previous management) questions answered with service shop secrets; you know, the ones that work that you usually have to pay for. I felt like my best interests were taken into account. I feel that this is a rarity these days. They seem to run this shop the way a service shop SHOULD be run. I would not dread going to this "Car Dealership Service Center" again. Guys....keep it up....see ya again. More
by moses 765
June 26, 2012
I have never been treated as fantastic before by ANY car dealer. Ron Sund truly was an advocate for us without all the hassle I've gone through with EVERY OTHER dealer. I have purchased 10 other cars and by dealer. Ron Sund truly was an advocate for us without all the hassle I've gone through with EVERY OTHER dealer. I have purchased 10 other cars and by far this has been the greatest experience including many 'luxury' dealerships. Ron did an oustanding job not only closing the deal and offering his suggestions as to the car we ended up purchasing, but his follow-up and ensuring our maintanence experience was positive was absolutely phenomenal. I can honestly say I remember ZERO other salespeople from other purchases made, but Ron stands out. I would highly recommend not only Ron but this dealer to ANYONE interested in purchasing a new or used vehicle. If they only sold Audi's... More
by JW1123
Employees Worked With
Ron Sund
June 23, 2012
Gaylon was extremely helpful, knowledgeable and sincere. I was very impressed with the overall professionalism. I felt very comfortable. I will be suggesting this dealership to family and friends. I was very impressed with the overall professionalism. I felt very comfortable. I will be suggesting this dealership to family and friends. More
by The_empress
Employees Worked With
Gaylon Walker
June 21, 2012
My first visit I wasn’t sure what I wanted just thought I should check out all my options. I am happy to say I am pleasantly surprised on the quality and all the different option’s they had there on site a should check out all my options. I am happy to say I am pleasantly surprised on the quality and all the different option’s they had there on site at SanTan. Seth (Sales Rep.) was not pushy and very accommodating. We set an appointment with him cancelled on him and walked in the next day without an appointment. It was 100 degrees outside and it didn’t stop him from showing me 4 different cars that day. I finally decided what I wanted and I am a very happy girl ;) More
by Michelle D. Williams
Employees Worked With
Seth Madison, Seth Madison
June 21, 2012
San Tan is hands down the best dealership I have brought any of my vehicles to. Ricky was especially helpful and friendly. Most recently I took my car in for an oil change. I had forgotten to mention my air any of my vehicles to. Ricky was especially helpful and friendly. Most recently I took my car in for an oil change. I had forgotten to mention my air had been blowing warmer than it should. I had previously serviced my GTI at Berge VW on Baseline where I had brought the car in 3 times specifically for the air issues only to be told “it’s the Arizona heat” and I needed to just deal. San Tan found a cracked gasket on my compressor which caused my freon to leak and blow warmer air. At Berge I felt they rushed me out correctly the bare minimum. San Tan found a few other minor issues and fixed them immediately. The team at San Tan were friendly and respectful and I always drive away knowing my car was shown love and care and the repairs were done correctly. Even when I showed up at 5:50pm to pick up my car the service advisor took the time to go over my paperwork and assured me the time did not matter. PS. Berge charged me $89.00 for an oil change. OUTRAGE! More
by CeliaMarie
June 18, 2012
This is a great dealership!!! They made the car buying experience extremely easy. On top of that, while signing the paperwork I didn't have to wait very long and didn't have me in the office for a long t experience extremely easy. On top of that, while signing the paperwork I didn't have to wait very long and didn't have me in the office for a long time. Also when i drove off in the car, they washed it and filled it up with gas. More
by elmor1980
June 15, 2012
I visited SanTan VW with the intent on comparing researched vehicles of various makes and models. SanTan had the only manual VW Jetta TDI in the valley with its original manufacture's warranties, so researched vehicles of various makes and models. SanTan had the only manual VW Jetta TDI in the valley with its original manufacture's warranties, so it was high on my car search list. After test driving the Jetta it cemented its place at the top of my list of cars with its seat comfort/support and 'adult' knee room, solid construction, torque, and mpg surpassing the competition. Ron noted many of the other features like the body welds which eliminate the rubber gasket that inevitable deteriorates or collects debris and bluetooth functions which are icing on the cake. When it came to getting a workable price, Ron and Brian made it happen and all aspects were transparent. More
by peterslug
June 13, 2012
This dealership is excellent to work with . Every person I have dealt with in Sales ( Marty Katz) Finance, (Christian Harding) and most recently Ricky Paruch has been excellent to work with. It is evident t I have dealt with in Sales ( Marty Katz) Finance, (Christian Harding) and most recently Ricky Paruch has been excellent to work with. It is evident they value their customers and the 'customer experience' . Competitor Berge VW should take some training tips from this dealership. Keep doing what you're doing ! Thank you, Oh... and I still love my EOS :) MH More
by MARIAMARIA26
Employees Worked With
RICKY PARUCH
