Ken Garff Volkswagen Gilbert
Gilbert, AZ
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I have voluntarily decided to amend my rating as the dealer has taken action to remedy the situation. I am pleased with the corrective action. dealer has taken action to remedy the situation. I am pleased with the corrective action. More
Our plan to shop for a new car was to visit 3 dealerships and evaluate each. That plan was totally destroyed after we walked into the SanTAn dealership. This dealership was the first to visit and we never and evaluate each. That plan was totally destroyed after we walked into the SanTAn dealership. This dealership was the first to visit and we never made it to another one. The place was bright, clean and the people very friendly. Seth Madison introduced himself and quickly gained our respect and attention. His knowledge and drive certainly made our decision a lot easier. Talking to ourselves, we decided not to go to another dealership and to buy the Passat. I certainly think Seth was the reason for our decision. He is definitely an asset to your organization. We most certainly will recommend SanTan Volkswagen to our friends and neighbors (family is back east). We believe the dealership and its people will show them the same attention as we received. Plus we will recommend they initially ask for Seth, if he's available. This is the kind of customer service that everyone likes and appreciates. More
Patrick and Christian were very helpful, professional and knowledgable. Our experience at the dealership was great. We would definitely do it again. We love our new Passat! knowledgable. Our experience at the dealership was great. We would definitely do it again. We love our new Passat! More
my wife decided it was time to replace her daily driver jeep with something a little easier on the wallet. i told her to call Ron at santan vw because he knows his stuff and he will work with you to get yo jeep with something a little easier on the wallet. i told her to call Ron at santan vw because he knows his stuff and he will work with you to get you what you want or need. More
After a bad experience at Berge VW I visited San Tan Volkswagen. The experience was an A+ from the start of the process till the end. They listened to what I wanted and gave me straight forward numbers. Volkswagen. The experience was an A+ from the start of the process till the end. They listened to what I wanted and gave me straight forward numbers. Often when buying a new car you can be misled by sales when the just shift the number around. I was ready with a $500 down payment, I wanted a low interest rate, and the KBB for my trade. I ended up in a loaded 2012 VW Beetle. Could not be happier. Im going to go out of my way to blog about my experience. PS: Not only does this dealer have great customer service and ethical business practices, they have a brand new state of the art facility. It's a must see LEED certified building. Makes me look forward to my first oil change. Also, Deven Price was my sale person. She was GREAT. Also, Brian Bradford in finance was straight forward and worked GAP and a Platinum Extended warranty into my preferred payment amount. Ok, Thanks for reading! Good luck! More
Jack and Christian were an absolute pleasure to work with and put a great deal of effort into our new car purchase. We presented them with a challenging opportunity and they worked through all the obstacles and put a great deal of effort into our new car purchase. We presented them with a challenging opportunity and they worked through all the obstacles to get our deal done. They were always respectful and communicative and we would certainly give them the highest recommendation possible! More
Absolutely a positive buying experience from the moment we met Ron. Best salesman we have encountered! Positive, knowledgeable and knew everything about the Beetle we bought! Can't wait until we buy the ne we met Ron. Best salesman we have encountered! Positive, knowledgeable and knew everything about the Beetle we bought! Can't wait until we buy the next car. More
Went on the lot with some basic information about volkswagens and received a great deal of informative information that assisted us in buying our new car. We had no intention of buying a car when we volkswagens and received a great deal of informative information that assisted us in buying our new car. We had no intention of buying a car when we first stopped in but after being loaded with information we decided that a volkswagen would hold its value, be gas efficient, and meet the needs of our growing family. More
I was met right away by Patrick McGuire who was friendly and listened to what I wanted. He did not try to sell me something I did not need, want or couldn't afford. He listened to what I had to say, then and listened to what I wanted. He did not try to sell me something I did not need, want or couldn't afford. He listened to what I had to say, then showed me cars he thought met my needs and he was right! It was a very easy and relaxed experience. I actually enjoyed buying a car! The sale seemed to go quickly but I did not feel rushed. I am very satisfied with the sale, financing and most of all the car. Thank you Patrick and SanTan Volkswagen. More
We had the best experience ever! Greg not only helped us make the best decision but once we did make a choice he went out of his way to make sure we new everything there is to know about the car. Greg was s make the best decision but once we did make a choice he went out of his way to make sure we new everything there is to know about the car. Greg was super freindly and his knowledge of all the cars was amazing. Brian is the one who did our paperwork and he was also friendly and fast! We were in and out in just a few hours and we all know that doesn't happen very often. More