Ken Garff Volkswagen Gilbert

The parts counter service representative, Tim, was very professional and has a technical skill set that makes him highly effective with customers! Thanks again! I will use San Tan VW for all my parts reque professional and has a technical skill set that makes him highly effective with customers! Thanks again! I will use San Tan VW for all my parts requests! More

For a Car Dealership, this was a very positive experience! Never hassled, never felt like a vulture was in wait!! Jack Rasmussen was friendy, informative, knowledgeable, and an easy person to wo experience! Never hassled, never felt like a vulture was in wait!! Jack Rasmussen was friendy, informative, knowledgeable, and an easy person to work with! H, often, went out of his way to show all variations of choices for us! Even though, going to a Dealership is often compared to going to a dentist (my opinion, alone!) - I understand the length of the meeting, etc. Overall, it was as pleasant as could be! Christian Harding, also, was very informative and knowledgeable . .hats off to both!!!!! We thank you! AND, have always believed in your product! -John Mercer More

Gaylon worked extra hard before i even stepped into the dealership. He found the used car within my price and style. When I got to the dealership it took little time to grab the keys and test drive. All pa dealership. He found the used car within my price and style. When I got to the dealership it took little time to grab the keys and test drive. All papers were disclosed to me about the used car. I got 1K more on the trade in than any other dealership. Finance was fast and was able to work with me to get the payments where I needed them. They even drove my new used car all the way up to mesa for me. Great customer service, I would recommend this dealership. More

Rich and Christian were great to work with, best dealer experience I've ever had! Christian was extremely helpful with financing and explaining extended warranty information. A delight to work with both R experience I've ever had! Christian was extremely helpful with financing and explaining extended warranty information. A delight to work with both Rich and Christian! More

Jack was very straight forward and went above and beyond answering all of my questions. He allowed me to test drive overnight the Jetta I ended up purchasing. He was very patience and honest. I would buy an answering all of my questions. He allowed me to test drive overnight the Jetta I ended up purchasing. He was very patience and honest. I would buy another car from him if I could. More

I've known Jack for a long time and he has always been as friendly at work as he is out of work. Without hesitation he was my first choice among finding a vehicle. We went to him in need of a car and left wi friendly at work as he is out of work. Without hesitation he was my first choice among finding a vehicle. We went to him in need of a car and left with exactly what we wanted. Jack took care of everything and made the experience beyond great. I would highly recommend this dealership to anyone (especially in the east valley) in the Phoenix metro area. Great experience, great vehicles, greater service. Thanks San Tan Volkswagen. More

We came in to look at new and used vehicles, and we were lucky enought to find Pat. He was a very knowledgeable salesman, who took his time to explain everything and answer all of our questions. There was n lucky enought to find Pat. He was a very knowledgeable salesman, who took his time to explain everything and answer all of our questions. There was no pressure by him and he has a great sense of humor. We would highly recommend asking for Pat if you are looking at a Volkswagen! More

When I go looking for a car I want to feel like someone has my best interest in mind. Other dealerships have always tried to put me into something even if I did not like it only to make the sale. When I sa has my best interest in mind. Other dealerships have always tried to put me into something even if I did not like it only to make the sale. When I sat down with Jack he was so amazing and friendly. He was really interested in what it was I wanted and he really wanted to help me find it. He worked with me and my fiance and did his best to meet our needs and likes. Every part of the dealership was amazing and I plan on going back again and again. It was nice to see everyone work as a team to make people happy and I did not get that before at other dealerships. So to be honest I can not rate this one high enough because the number is not there Everything about San Tan Volkswagen was higher than a 10. More

We had been searching for a very particular car and they are hard to find. 2007 Triple White Beetle Convertible. We had been to another dealership and were treated so awful that we almost gave up on the ide are hard to find. 2007 Triple White Beetle Convertible. We had been to another dealership and were treated so awful that we almost gave up on the idea of buying a car. A few weeks later, I responded to an ad for a 2010 white beetle convertible at San Tan and Sam answered almost immediately. While we were discussing the 2010, Sam recalled that a beetle convertible had been traded in the previous evening and he'd check out the details and call me right back. It was the exact car we were looking for. We arranged to come out that evening and look at both cars. Sam had them ready for us and we took turns driving around. The 2010 wasn't exactly what we wanted and out of our price range. The 2007 hadn't been priced yet since it hadn't even been on the lot for 24 hours but we were able to negotiate a very, very fair price with Sam and John. Since the car hadn't been through inspection and certification, we had to leave it there. The next day (Saturday) was my wife's birthday so I really wanted to bring it home for her. Sam was able push it through on a short schedule service day and make it happen.I don't think I've ever said this about a car sales person, but Sam was very honest and hardworking. He has set the standard for what I will expect from every sales person in the future. Thank you, Sam, for making it a great experience. David and Marvella Frey More