Ken Garff Volkswagen Gilbert

Love my new Passat TDI! We walked into the dealer not even sure of the car we wanted, with several other trips planned for the day. In the end, Volkswagen quality and our great experience at San Tan eli even sure of the car we wanted, with several other trips planned for the day. In the end, Volkswagen quality and our great experience at San Tan eliminated our need to look elsewhere. Jairo took a great deal of time with me going over 3 or 4 different models and explaining the benefits of each of them. He also answered all my questions (there were a lot) on hybrid vs. diesel vs. gas models. John also came out to further answer my questions about the filtration systems on the TDI models. Their attention and patience was wonderful. We were asking questions and looking at cars for several hours. I was also very picky on color and interior of the car I wanted. They did not have the car i wanted on the lot and I was originally going to have to wait a week for my vehicle. Thanks to John and Jairo, my new car was at the dealer before we were finished with paperwork and I was able to drive it home that day! My husband and I were extremely pleased with what we were given for our trade-in and they worked with us on price so I could get the SEL instead of the SE version. Working with Christian in financing was also a pleasure. I made him go over our loan agreement 3 times so I understood how much we were spending on the car and he happily obliged. I did not feel overwhelmed or pressured on any "extras". We did opt for the term warranty but felt no push back when we declined the a tire warranty package. Christian was very forthcoming and honest about what we would benefit from and I feel excellent about our warranty and loan. I am even setting up my loan payments differently based on Christians advice. Thank you all so much! Brianna Giarratano and James Lindner More

Ron was great and easy to work with. The whole sales process was smooth and when I asked for specific info he was gladly able to provide it quickly. All the figures were laid out to what I was needing a process was smooth and when I asked for specific info he was gladly able to provide it quickly. All the figures were laid out to what I was needing and never once did Ron or a sales manager try to push anything on me. I would recommend San Tan VDub and Ron to my family and friends. Thank you Kevin B More

Jack was very knowledgeable about the product line and very helpful in answering our many questions and addressing our concerns. He was polite and approachable and expedited our transaction. He followed u very helpful in answering our many questions and addressing our concerns. He was polite and approachable and expedited our transaction. He followed up the next day with a phone call and encouraged us to call or stop by if we had any questions or concerns. Christian was very engaging and friendly. He detailed all of our finance and protection options, reviewed all of the data and explained the process. All in 30 minutes. Excellent experience. thank you gentlemen. More

I was having problems with my current vehicle and was looking into buying a new one. I was looking at the VW Tiguan. Christian Howk from SanTan reached out to me and we schedule an appt to meet. However, looking into buying a new one. I was looking at the VW Tiguan. Christian Howk from SanTan reached out to me and we schedule an appt to meet. However, on the day of our appt I had to take my car to the shop to get some work done. Christian was nice enough to come pick me up. After test driving the Tiguan, I was ready to purchase it. Christian explained my options and the best way to go. At this time, leasing was a better option for me. I worked with Christian Harding in finance. He was quick and consice about the paperwork. After all that was done, I had to wait for the vehicle to come from a different dealership. However, they were nice enough to offer me lunch or coffee while I waited. After all said and done, Christian Howk and Christian Harding were very friendly. I received great customer service. As for my car at the shop, they were handling the transportation to SanTan. I didn't have to worry about driving it or getting it towed back to the dealership. I had a great experience here. I would recommend SanTan VW. More

We came into this dealership in the summer of 2012 and met Jack for the first time. We were not quite ready to purchase right then and he respected that and was not pushy for a sale. We took his business met Jack for the first time. We were not quite ready to purchase right then and he respected that and was not pushy for a sale. We took his business card and kept it on hand. When we were finally ready to purchase, we came in again and specifically asked for Jack. He remembered us and took care of us right from the start. He is an amazing man with a kind and understanding heart. He helped us reach a deal we were comfortable with for our family. I highly recommend him to anyone!!! You will not be disappointed. Thank you Jack for all you do and for making such a stressful event, easy as can be! You're a good man and we will be back to see you in the future! More

this is the third car I have bought from Ron. He is fantastic. 5s all the way around. Ron is very courteous, low pressure, acessible, and friendly. The financial team worked closely with us on finan fantastic. 5s all the way around. Ron is very courteous, low pressure, acessible, and friendly. The financial team worked closely with us on financing and they stayed late to help close the deal. Ron has folllowed up for months after each of my purchases to make sure that I am happy and have everything I need. Its always been a great experience. More

I have been a Volkswagen owner for a long time. I am apart of the VW aftermarket community. In the State of AZ, San Tan VW is the place to go for people who love VWs First off, Jack was EXTREMELY court apart of the VW aftermarket community. In the State of AZ, San Tan VW is the place to go for people who love VWs First off, Jack was EXTREMELY courteous, he was straight forward, the offers that he gave were the best ones that anyone has given my wife and I. I will not only work with him again, but recommend him to anyone looking for a Volkswagen in the future. Christian who did our financing was AMAZING as well. he explained everything to us and even said what he does with his own VW's. We never felt pressured and when we were ready we were taken in like family. Even the people who weren't making the sale were super friendly. Long story short, If you want a VW new, or used, go to San Tan VW More

My experience at San Tan Volkswagen was such a wonderful one. Jack was by far very professional and not pushy what so ever. He was straight forward and everyone at San Tan V W has been very friendly and he one. Jack was by far very professional and not pushy what so ever. He was straight forward and everyone at San Tan V W has been very friendly and helpful. Jack went out of his way to work with me to get me into my dream car. He was fantastic, no-pressure, Financial Director; he was very professional and knowledgeable and laid out my options with me and he answered all my questions about my V W Jetta to my satisfaction. I strongly recommend San Tan Volkswagen for anyone in the market for a V W. More

My husband recently bought a new vehicle from another car dealer and it was most definitely the worst experience that we have had buying a car, so when we came to San Tan Volkswagen we were a little skeptica dealer and it was most definitely the worst experience that we have had buying a car, so when we came to San Tan Volkswagen we were a little skeptical and scared we were going to have the typical car buying experience. We were pleasantly surprised from the moment we walked in. Jack greeted us and immediately started answering every question we had for him. He even went over the difference between buying and leasing a car. Did I mention that when we went in we were only doing research to see what was the best deal and if we even wanted to sell my car. Never at any point did we feel hassled or pressured into buying anything. Needless to say we ended up trading my car in for a Jetta and have never been happier with the car and most definitely super happy with our experience. I don't think I have stopped talking about what an amazing experience we had and can't wait to buy another car from them!!!! Thank you Jack and Christian for making us feel like people and not just another number!!!!!! More