Ken Garff Volkswagen Gilbert

I came to San Tan Volkswagen after my sister just leased a 2013 jetta. Never did I imagine walking out that day with the same credit. Jack was extremely helpful and gave me an amazing deal. He made getting a 2013 jetta. Never did I imagine walking out that day with the same credit. Jack was extremely helpful and gave me an amazing deal. He made getting a new car a good experience and not a battle. Christian was awesome as well. He got through the paperwork in no time at all. Jack and Christian really to the time and effort to help me get a car I can be safe in and afford. I've been to many dealerships before and they've always been a headache, but San Tan Volkswagen has impressed me beyond belief. I'll definitely be recommending them to my friends and customers at work! More

My husband and I were looking for a car that our family could share, including our soon to be 16 yr old daughter. We looked at multiple options - older used cars (i.e. high miles and lower sticker price) t could share, including our soon to be 16 yr old daughter. We looked at multiple options - older used cars (i.e. high miles and lower sticker price) to new cars. We must have talked to at least 15 dealerships and many we found to be so shady and manipulative - many not willing to provide information unless we drove to the dealership. We live in San Tan Valley and driving for an hour to talk to a car salesman wasnt on our to-do list. We were nearing a point where we were just going to stop the search for a bit, and San Tan VW was my last effort. I shared with Seth that I'd already been through so many sales guys and asked if he could please just give me what I asked for. Seth did exactly that. He even made sure to have the car we'd asked to test drive pulled into the garage and cooling off from the 110 degree heat that day, ready for us to drive. He had also worked to make sure Christian was familiar with our situation, and Christian also did a great job to help us take care of all the paperwork as quickly as possible. The dealership has followed up to make sure we are happy with our new Jetta, and I would highly recommend Seth, Christian and this dealership, to anyone interested in buying a great car without the headache we saw in the majority of other dealerships we'd contacted. More

I went to San Tan VW after spending more than 2 hours at another dealership where their main concern was the bottom line and not my needs. Christian introduced me to Jack and it was a whole new experience. another dealership where their main concern was the bottom line and not my needs. Christian introduced me to Jack and it was a whole new experience. He wanted to know what I was looking for: the price, the payment I was comfortable with and the type of vehicle. Jack listened intently and found me exactly what I was looking for at the price I needed. I was given great value for my trade in and drove off less than 2 hours later with my new Tiguan. I highly recommend anyone looking to purchase a new or used car to give this dealership a hard look. The team at this dealership are friendly, not pushy, and will work with you to get you the car you want. It is not your "big box" dealership, and neither are the staff. Jack, Christian and the whole team at San Tan VW made this the best buying experience I have had. Thanks again Matthew Austin More

From setting up an appointment to driving off a brand-new Touareg, the experience of dealing with the San Tan Volkswagen team was great! We would like to thank both Seth Madison and Christian Harding for the Touareg, the experience of dealing with the San Tan Volkswagen team was great! We would like to thank both Seth Madison and Christian Harding for their professional and delightful guidance through the entire process of learning about the Touareg, getting to know the technical and driver features of this superb SUV from Seth Madison and going through the various purchase options with Christian Harding. Both gentlemen treated us with best-in-class professionalism and surprised us with their outstanding subject-matter knowledge. They also positively impressed us with their friendly, upbeat and courteous attitude, which you want to experience with every service provider. Last and not least we want to thank the San Tan Volkswagen sales manager who granted us a super price for this outstanding SUV. We have driven the Touareg for two weeks now and we are delighted. More

Everyone at San Tan Volkswagen was very nice and not pushy. I plan to use this dealership when we make our next purchase, I never really thought about getting a Volkswagen, but the people here made me pushy. I plan to use this dealership when we make our next purchase, I never really thought about getting a Volkswagen, but the people here made me not think of getting anything else. More

Very helpful and did everything possible to make sure we were taken care of. Our time at san tan volkswagon was stress free and I feel like everything was done as easy as they said it would be. Extremely sa were taken care of. Our time at san tan volkswagon was stress free and I feel like everything was done as easy as they said it would be. Extremely satisfied More

Everyone was very helpful and friendly! The price on our dodge avenger was awesome and we felt taken care of on all aspects! Would recommend this dealership to anyone! dodge avenger was awesome and we felt taken care of on all aspects! Would recommend this dealership to anyone! More

We needed fast service, no hassle, no pressure and we got it!! Thank you Jack for moving quickly and making this a truly painless experience! it!! Thank you Jack for moving quickly and making this a truly painless experience! More

I've been using this facility for the past 2+ years. THe service department is most reliable and concerned with my needs. I just signed a new lease on a 2013 CC and received a sales and financial sta THe service department is most reliable and concerned with my needs. I just signed a new lease on a 2013 CC and received a sales and financial staff that made sure they met my expectations throughout the process. The facility is outstanding and clean and has great coffee..... More

Currently my wife and I have a pretty stressful life situation. Our 4th child was diagnosed with a rare form of cancer at the age of 3 months. She is now 5 1/2 months old and is still fighting for her l situation. Our 4th child was diagnosed with a rare form of cancer at the age of 3 months. She is now 5 1/2 months old and is still fighting for her life now through 6 surgeries and 4 chemo treatments. No matter the final outcome we still wanted to find a nice comfortable SUV to carry our family in and for me to have a vehicle to be able to take out on outdoor activities. My father was a Finance Manager, Controller, and eventually General Manager of several luxury car dealerships before he retired, so I have been taught well on how to deal with sales tactics along with knowledge about the ins and outs of the auto sales business and was ready to use that knowledge to purchase a used Mercury Mountaineer from San Tan VW. However, regardless of this knowledge I was still not looking forward to playing any negotiating games with a salesman, closer, or their desk man due to already being stressed with the current situation my family was dealing with. To not drag out this explanation, I didn't have to put that car buying knowledge to use. Jack, our Salesman, was not pushy and didn't use any hard sales tactics or gimmicks to sell me the car. He fully answered my questions, kept myself and my family at ease, was straight forward and honest, and provided excellent customer service. His Desk Man, Aaron, was also extremely honest and forth coming with answers to my questions and requests. I then had the pleasure of dealing with Finance Manager Christian who also was extremely polite, forth coming, and executed the deal slowly so that my wife and I completely understood the deal we had agreed upon. He never once pushed a bunch of papers in our direction and just said, "sign here and here", which typically takes place when dealing with finance. Instead Christian took the time to ask us about ourselves, our family, and even answered about 50 questions from my inquisitive wife. The complete deal was absolutely free of stress and was done quickly. I was given fair value for my trade-in and the used SUV I bought was in excellent condition (You will not find junk for sale on their lot!). The next day, after the sale, I requested a small issue to be taken care of with the vehicle and I was immediately set up by Jack with Thomas in the Service Department. I didn't even ask for a loaner car, but they offered it regardless due to the situation I was in. All in all, the entire process of buying a vehicle from San Tan VW was stress free, relaxing, and easy to do. I greatly appreciate the excellent customer service I and my family received from Jack, Aaron, and Christian. I will highly recommend them to my many friends and family that live here in the Phoenix Valley. I will absolutely buy from them again, but until that time I hope to repay the excellent service I received by bringing them more business. Thank you again to all the personnel at San Tan VW, but especially to Jack and Christian for making my car buying experience extremely positive! Additionally, I received an excellent deal on my vehicle purchase. The two other Mountaineers for sale in the Valley were less equipped with options, had more miles, and were about $1,700 to $2,300 more than what I paid. Just an all around excellent deal and car buying experience. More