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Ken Garff Volkswagen Gilbert

Gilbert, AZ

2.4
549 Reviews

1489 E Motorplex Loop

Gilbert, AZ

85297

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Showing 549 reviews

October 30, 2013

Our experience with SanTan Volkswagen was wonderful. We did not feel pressured in any way to purchase a car. Our sales and leasing consultant provided a personal touch as if we were the only customers tha More

by pharmacist89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Rasmussen, Christian Harding
Oct 31, 2013 -

Ken Garff Volkswagen Gilbert responded

Thank you for this review! I'm glad to hear your experience at our dealership was wonderful. We strive to provide our customers with smooth car buying transactions. I'm pleased that Jack and Christian both showed you the utmost respect and professionalism. Make sure to follow us on Facebook and Twitter for current offers and promotions! Regards, San Tan Volkswagen Staff customerservice@santanvw.com

October 28, 2013

I would definitely recommend this dealership to a friend or family. Negotiating was easy to do, and they didn't hassle me to buy stupid unnecessary items. Buying my new GTI was fast and easy, with great ser More

by E4dubbrr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2013 -

Ken Garff Volkswagen Gilbert responded

Thank you for this review! I'm glad to hear you enjoyed your GTI purchase at our dealership. We strive to provide our customers with exceptional experiences. I am sorry to hear your vehicle was not delivered as expected. I assure you this is not typical of our service department. We take constructive criticism very seriously. If there is anything else we can do to turn your experience into a more positive one, please contact us. Sincerely, San Tan Volkswagen Staff customerservice@santanvw.com

October 25, 2013

Great experience.... From the time I walked through the door till the time I drove off in my VW awesome team and superior customer service. More

by cherylkeith2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Rasmussen, Christian Harding
Oct 25, 2013 -

Ken Garff Volkswagen Gilbert responded

We appreciate this 5-star review! I'm glad to hear you had a great experience from beginning to end. We strive to provide our customers with exceptional service, each and every visit. We hope you're enjoying your new VW! Don't forget to follow us on Facebook and Twitter for current offers and promotions. Regards, San Tan Volkswagen Staff customerservice@santanvw.com

October 21, 2013

I came with my two small children unprepared to purchase a vehicle. Lester made me feel so comfortable and even gave my boys an iPad to play with. He never pushed me out of my comfort zone, not once. As More

by 1234555444
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester , Christian Harding
Oct 21, 2013 -

Ken Garff Volkswagen Gilbert responded

Thank you for this excellent review! It's great to hear our staff was friendly and made you feel comfortable during your vehicle purchase. We strive to provide our customers with the utmost respect and professionalism. We hope to work with you again in the future! Until then, follow us on Facebook and Twitter. Regards, San Tan Volkswagen Staff customerservice@santanvw.com

October 10, 2013

This was my first time buying a brand new car. Jack This was my first time buying a brand new car. Jack Rasmussen was the person who helped me and from start to finish his service was great. He worked More

by dlicano03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Rasmussen
Oct 11, 2013 -

Ken Garff Volkswagen Gilbert responded

Thank you for this excellent review! I'm pleased to hear that Jack provided you with great service from start to finish. I'm glad we were able to find the exact vehicle you were looking for! We hope to see you again for your future car buying and service needs. Until then, make sure to follow us on Facebook and Twitter. Regards, San Tan Volkswagen Staff customerservice@santanvw.com

October 06, 2013

I had one of the best experiences while car shopping. It was at SanTan Volkswagon where I had the pleasure of dealing with Seth Madison. He never made me feel like he was rushing me, he never looked at his More

by JanRogers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern, Christian Harding, Seth Madison
Oct 07, 2013 -

Ken Garff Volkswagen Gilbert responded

Thank you for this review! I'm pleased to hear that this was one of your best car shopping experiences. We strive to provide our customers with exceptional service, each and every visit. Seth is truly an asset to our team, and he will appreciate your kind words. We hope to work with you again in the future. Until then, make sure to follow us on Facebook and Twitter for current offers and promotions. Regards, San Tan Volkswagen Staff customerservice@santanvw.com

October 03, 2013

This was the best expierence that I have EVER had at a dealership! Jack was so friendly, honest, hospitable and knowledgeable! He is amazing!!! Thank you San Tan VW! I will tell EVERYONE I know:) More

by MikeandKira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Rasmussen, Christian Harding
Oct 03, 2013 -

Ken Garff Volkswagen Gilbert responded

Thank you for this review! I'm pleased to hear you had your best car buying experience at our dealership. Jack is an excellent member of our team, and I'm glad you enjoyed working with him! We strive to provide our customers with the utmost respect and professionalism. Come back and see us again soon! Until then, don't forget to follow us on Facebook and Twitter for current offers and promotions. Regards, San Tan Volkswagen Staff customerservice@santanvw.com

October 02, 2013

This was by far my worst car buying experience, these This was by far my worst car buying experience, these guys are amateurs when it comes to car sales. They quoted me monthly payments without having More

by marior13
Price
Recommend Dealer
No
Employees Worked With
Christian Howk
September 20, 2013

This dealership had serviced my 2006 VW Passat for several years and have always been up front and honest about every repair. When it came time for the new one, I was treated with the same courtesy b More

by livelovetravel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hopkins and Brian Dacey
Sep 23, 2013 -

Ken Garff Volkswagen Gilbert responded

Thank you for this review! I'm pleased to hear you've enjoyed working with our team over the years. We strive to provide our customers with up front and honest service. We hope to see you again for your future car buying and service needs! Make sure to follow us on Facebook and Twitter for current offers and promotions. Regards, San Tan Volkswagen Staff customerservice@santanvw.com

September 13, 2013

Easiest purchase I've ever made for a new vehicle. Found the car online, emailed Ron an offer, he got back to me right away and we were in business. At the dealership, there was no pressure whatsoever More

by montyjekyll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 13, 2013 -

Ken Garff Volkswagen Gilbert responded

Thank you for the kind words! I'm pleased to hear that Ron got back to you right away and the rest was history. We strive to provide our customers with the utmost respect and professionalism. Come back and see us again in the future! Don't forget to follow us on Facebook and Twitter for current offers and promotions. Regards, San Tan Volkswagen Staff customerservice@santanvw.com

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