Ken Garff Volkswagen Gilbert

This is the second vehicle that my wife and I have purchased from this dealership in the last 2 years. We have always been a part of the VW family since 1999 with a total of 6 vehicles purchased or l purchased from this dealership in the last 2 years. We have always been a part of the VW family since 1999 with a total of 6 vehicles purchased or leased since that year specific. Christian and Jack make a dynamic team of excellence to ensure that all of our needs or concerns are addressed in quick, decisive and informative fashion. It is important that my family is provided with the best service when taking the opportunity to spend our "hard earned dollar". Christian is great at breaking down what he feels should be in the best interest of our dollar and protection for the family. Jack is just as great at his way of selling that is not forced. Very good listener of our needs and takes a vested interest in my family when we come to purchase or are in for a service. It is the little things that make these two so valuable to the company. But at the end of the day, the little things are just as important as the big things in my book. More

I went to Santan VW last night and was just amazed at how great the entire staff treated me. I woke up this morning happier than I have been in the past few years. I lost a loved one a year ago and have had great the entire staff treated me. I woke up this morning happier than I have been in the past few years. I lost a loved one a year ago and have had a tuff time dealing with it. This car is exactly what I needed. Justin's energy was contagious, And when I met with Vern in Finance office the wonderful experience continued on. There was no pressure to purchase. Justin even told me to go drive other models. I did and came back to Santan because the Passat is Truly a step above the rest. THanks again everyone at Santan!! you have earned your dealership a customer for life!!! More

My husband found out about the VW SignThenDrive event from a family member, and he did some research online, filled out the application on the SanTan VW website, and someone called us soon after. They s from a family member, and he did some research online, filled out the application on the SanTan VW website, and someone called us soon after. They set up and appointment for me to go in and see Jack Rasmussen. I was a little anxious, as this was the first time I've ever done anything this big by myself, without my husband. Jack was very friendly, and made me feel very comfortable. He was very honest with me, explaining everything so there would be no surprises. He and the store manager were able to get the monthly payment where we were comfortable. After meeting Jack later that evening, my husband, who has lots of experience with car salespeople, said that guys like Jack Rasmussen are few and far between. I've gone back for service once, and he took care of me! Thank you SanTan Volkswagen! If you are in need of a new vehicle, go see Jack at San Tan VW! :) More

We have visited San Tan Volkwagen several times before we bought our car. In our every visit, every employee was meeting us friendly and gentle, specially Jack Rasmussen. He worked very hard to help us duri bought our car. In our every visit, every employee was meeting us friendly and gentle, specially Jack Rasmussen. He worked very hard to help us during our decision period and then to provide us a right finance. Thank you for helping us. More

I just leased a 2014 Volkswagen Passat at San Tan Volkswagen and it was AWESOME!!! Ron Sund is the man to go to if you want a Volkswagen, he was very courteous and knowledgeable. The price was right Volkswagen and it was AWESOME!!! Ron Sund is the man to go to if you want a Volkswagen, he was very courteous and knowledgeable. The price was right and the dealership is amazing. I would recommend San Tan Volkswagen to anyone. Thanks again Ron for all your help! - Jen More

Lester was friendly and good to work with. He was in touch with my concerns and willing to make sure I'm happy with my purchase. touch with my concerns and willing to make sure I'm happy with my purchase. More

I cannot say enough about my positive experience at San Tan Volkswagen. Every employee that I had contact with was friendly, personable, and courteous. Specifically Lester Parrales, Christian Harding, and Tan Volkswagen. Every employee that I had contact with was friendly, personable, and courteous. Specifically Lester Parrales, Christian Harding, and Ronald Sund were amazing. All three were extremely straightforward and forthright about the transactions. I greatly appreciated this because it is an attribute that I did not see at other dealerships during my car search. Not only did all three excel on the professional side of the transaction but they were in general the best people that I have dealt with while buying a car. During the process we talked about music, work, and life in general. They made me feel so comfortable that at times it felt like I was having a casual conversation with friends. This was a much welcomed change to the monotony, boredom, and frustration that I have experienced while purchasing cars at other dealers. I want to single out both Lester Parrales and Christian Harding for the excellent service that they provided to me. Both Lester and Christian were extremely well versed in every aspect of the transaction and were able to explain everything to me concisely. They made sure I left the dealership with exactly what I wanted and did not overly pressure me to purchase anything I didn't want or need. In my opinion Lester and Christian both went above and beyond what is expected to make sure that I has comfortable and happy. When my phone they even found me a charger to use so I wouldn't be cut off from the digital world. This is one of those small things that they did for me that I didn't expect to receive based on my experiences at other dealers. Lester and Christian were amazing representatives of San Tan Volkswagen and great people in general. I cannot speak enough praises about how Lester and Christian. My entire experience at San Tan Volkswagen was the best car buying experience that I have ever had. The dealership is 50 miles from my house and I was hesitant to make the drive because I expected to face the typical hassle and frustration that I equated to car dealerships. I am now extremely grateful that I took the trip out to Gilbert. Based on my experience I would rather make the drive to San Tan Volkswagen then go to the car dealerships that are less than a mile from my house. I am definitely going to recommend to my friends and family that they go to San Tan Volkswagen if they are considering buying a car. More

I just want to take the time to personally thank the team at San Tan Volkswagen in Gilbert including our sales man Lester and the finance manager on 10/29 /13. I came in with my wife to see about a used cert at San Tan Volkswagen in Gilbert including our sales man Lester and the finance manager on 10/29 /13. I came in with my wife to see about a used certified Jetta TDI. The service was top notch and they took very good care of me and gave me extra's like sweat shirts awesome coffee and of course a great deal on the Jetta. Thank you for being honest, courteous and patient with us. We highly recommend San Tan Volkswagen to anyone and friends. Just tell them Cisco the fireman sent you.. More

We just moved down from the state of Washington a month ago and needed to take our 2012 Passat in for its 30,000 mile checkup (well checkup) and have the windows tinted. As my car was being worked on my hu ago and needed to take our 2012 Passat in for its 30,000 mile checkup (well checkup) and have the windows tinted. As my car was being worked on my husband was working out a deal with Jairo for a 2014 TDI SE Passat. (Men and their need for the smell of diesel.) Four days later we came in test drove a new car and traded in our gas Passat. I wasn't sure about the color so Jairo did a drive by in the parking lot (no violence involved) so I could see the car in the sunlight. After the third drive by we had a cup of coffee, free lunch and a key chain. Maybe one more time around we could of had a sweatshirt. All joking aside, everyone was great to work with. Yes, even the finance department. We would recommend San Tan VW to anyone. More

Christian made the whole car buying experience the best I've ever had. Very friendly & professional from start to finish. Vernon in finance was also a delight to work with. Would HIGHLY recommend them t I've ever had. Very friendly & professional from start to finish. Vernon in finance was also a delight to work with. Would HIGHLY recommend them to anyone looking to buy a Volkswagen!! More