Ken Garff Volkswagen Gilbert

a very postive experience the San Tan VW Service dept. is competent, efficient and courteous, no problems at all, would certainly recommend it to other VW owners as well the San Tan VW Service dept. is competent, efficient and courteous, no problems at all, would certainly recommend it to other VW owners as well More

2nd purchase After receiving a mailed flyer, I returned to see if there were any used convertibles available. To my delight, a sky blue Beetle had just been taken After receiving a mailed flyer, I returned to see if there were any used convertibles available. To my delight, a sky blue Beetle had just been taken in on trade. The owner's belongings were still inside! This ended up being my second purchase from the dealership, both from salesman Jack Rasmussen. More

Great Sales Team This is by far the best experience I've ever had purchasing a vehicle. Between Dean Pattison and Gregg Paradis, I was able to get a new Tiguan for the This is by far the best experience I've ever had purchasing a vehicle. Between Dean Pattison and Gregg Paradis, I was able to get a new Tiguan for the price I was looking for and it didn't take hours of back and forth to get it done. This dealership and their employees made me feel like they actually cared about getting me into the car I wanted for a fair price. I highly recommend SanTan Volkswagen to anyone looking for a good dealership with a great selection of vehicles. Thank you guys, you're great. More

Great service I have had nothing but great experiences at San tan vw. I bought my car there and have had all the service done there. The service manager Jason chris I have had nothing but great experiences at San tan vw. I bought my car there and have had all the service done there. The service manager Jason christiansen is a great resource and has been extremely knowledgeable and helpful! More

VIP Treatment. perfect. I felt like the only customer there at the time. Great reception and introductions. Jack treated me as if I was a special customer. He listened to wha I felt like the only customer there at the time. Great reception and introductions. Jack treated me as if I was a special customer. He listened to what I wanted in a car and showed me several options. All I needed to do was choose the color. Jack made the deal I needed and I drove my new Passat home. More

Thank you Jack At San Tan Volkswagen Great people over at San Tan Volkswagen. I worked with Jack and he got me the deal i wanted. I was looking everywhere for a R line passat with lightin Great people over at San Tan Volkswagen. I worked with Jack and he got me the deal i wanted. I was looking everywhere for a R line passat with lighting and Jack was able to locate one and get it for us. I was in and out within an hour. The pricing was hands down cheapest in Az. My wife and I are very happy and satisfied with the service. Highly recommend going to San Tan Volkswagen. Ask for Jack. He's been there since day one. Thanks again guys. More

Easy pesy Is was so easy with zero pressure to purchase. My salesman "jack" was a pleasure to deal, I feel I now have a friend at voltswagen. I was going to b Is was so easy with zero pressure to purchase. My salesman "jack" was a pleasure to deal, I feel I now have a friend at voltswagen. I was going to buy. But it was explained to me because of my particular situation that leasing made so much more sense,and it truly did. When my wife is ready for a new car I will definitely be headinG to voltswagan....thanks Jack More

Joe Wilson was great . Changed from a diesel Jetta to a 2017 gas Jetta. Finished in 90 minutes . Great experience .Love my new car could not be happier with San Tan VW. Changed from a diesel Jetta to a 2017 gas Jetta. Finished in 90 minutes . Great experience .Love my new car could not be happier with San Tan VW. More

Change diesel passat to gas passat Painless process and got a great deal on the replacement passat. Professional, courteous, knowledgeable. In and out in a couple of hours. Worst part Painless process and got a great deal on the replacement passat. Professional, courteous, knowledgeable. In and out in a couple of hours. Worst part of the process is this survey! More

Waste of time! Visited this dealer primarily to check out a VW Golf R, a rather rare vehicle. As the Golf R was at the top of our list for purchase, we wanted to tes Visited this dealer primarily to check out a VW Golf R, a rather rare vehicle. As the Golf R was at the top of our list for purchase, we wanted to test drive. (I should also mention that we live in Durango CO and drove down to Phoenix, primarily to check out this car!) The one that they had was in the showroom. We went straight to the vehicle and expressed our interest. We were told that the manager would not allow test drives of this vehicle as "he wants to keep the car pristine". We were told the only way we would be allowed to test drive is if we guaranteed to buy the vehicle. Maybe I am naive, but who the heck agrees to purchase a $40000 vehicle before a test drive?? My husband and I are not ever assertive enough to deal with high pressure salesmen, and we let the older, dorky salesman drag us around the lot and talk us into test driving vehicles that we were (obviously) not interested in. When finally we asserted that we needed to leave to get something for lunch, THEN they were having the lot boy move vehicles to get the R out of the showroom. "Oh, come right back and we'll let you drive it." Too little, too late guys. We considered returning, but I could not deal with the idea of being pressured by these guys any further. And, BTW, my husband bought a $37000 truck the next day, so now I will have to settle for a used vehicle instead of the fancy brand new one that I had my heart set on. What a shame. I suspect that new 2016 R will sit in their showroom for awhile from the patterns I have seen with these cars. It's a fantastic car, but not many folks can understand asking $40000 for a VW Golf. You quite possibly would have sold that vehicle to us that day if u weren't stingy with your test drives. Sincerely hope you all see this and next time have a bit more regard for what your customers are asking you for... More