Ken Garff Volkswagen Gilbert

Dead battery and recall work Luke was very accommodative and efficient when I called him close to closing time. My battery in my 2015 GTI had just died and I needed a replacement Luke was very accommodative and efficient when I called him close to closing time. My battery in my 2015 GTI had just died and I needed a replacement fast. He was able to have a tech stay after hours if I could get to the dealership quickly. 18 mins later I drove into the service bay were he was waiting and had the battery and paperwork ready. The battery was replaced and I made an appointment the following day to have the recall work completed. More

Best car buying experience I walked in not expecting to buy a car and their service was so outstanding that I felt like i would be making the biggest mistake of my life if i did I walked in not expecting to buy a car and their service was so outstanding that I felt like i would be making the biggest mistake of my life if i didnt buy it. I will refer anyone i know to them. More

excellent service and customer attention. They give you a clear information about every work done in your car, the cost and the time needed to make the maintenance. It is a very good service They give you a clear information about every work done in your car, the cost and the time needed to make the maintenance. It is a very good services. Dan una muy clara información sobre los trabajos que se realizan en tu coche, el coste de estos y el tiempo exacto que se empleará en realizer las reparaciones y mantenimiento. More

Relief from the typical dealer experience. My experience at San Tan VW was a fast, efficient, no hassle pleasant experience. Lorin and Mike were a pleasure to work with. It was refreshing. My experience at San Tan VW was a fast, efficient, no hassle pleasant experience. Lorin and Mike were a pleasure to work with. It was refreshing. More

Warranty Repair Jeff was awesome to deal with. He was very professional and polite. He also arranged a loaner car while mine was being repaired. Will definitely ask f Jeff was awesome to deal with. He was very professional and polite. He also arranged a loaner car while mine was being repaired. Will definitely ask for Jeff next time! More

Quick and painless From the moment I emailed a question to driving away in my new car it was truly a pleasure. The sales team did not hassle me about anything and were u From the moment I emailed a question to driving away in my new car it was truly a pleasure. The sales team did not hassle me about anything and were upfront and honest. This was by and far the best car buying experience I have had. I will definitely come back for my next car when the time comes. More

Service visit This is the second visit with Luke Johnson and found him to be friendly, professional and helpful with any question I may have and future needs to kee This is the second visit with Luke Johnson and found him to be friendly, professional and helpful with any question I may have and future needs to keep my vehicle running efficiently. More

service on my 2016 passat I found all three men Jason Christensen,Jeff Aguilar & Thomas Schneider very respectful and professional. I was able to get my 10,000 mile maintance d I found all three men Jason Christensen,Jeff Aguilar & Thomas Schneider very respectful and professional. I was able to get my 10,000 mile maintance done in less than a hour, without an appointment. Thank You. More

service visit I was help in a few different ways. The finance person helped me with some question since I have recently been divorced and was wondering about my ac I was help in a few different ways. The finance person helped me with some question since I have recently been divorced and was wondering about my account and the affordability of my car. Also he was able to rectify the issue with my maintenance warranty. The service person was also very attentive and personable. I feel very comfortable with asking questions and getting accurate information at this dealership. More

Oil change and inpection Very quick service in and out and a full report and update on my car. Jason filled me in on what was need and completed a brake fluid flush. Very quick service in and out and a full report and update on my car. Jason filled me in on what was need and completed a brake fluid flush. More