Ken Garff Stadium Nissan
Orange, CA
Filter Reviews by Keyword
By Type
Showing 272 reviews
I went to stadium Nissan without my husband and got treated like I had no idea what I was talking about just cause I am a woman. They were rude and pushy. I did my research on the car and pricing and t treated like I had no idea what I was talking about just cause I am a woman. They were rude and pushy. I did my research on the car and pricing and their prices were rediculous and they said it was high because of the demand. On a VERSA? You've got to be kidding me! DONT GO TO STADIUM NISSAN. They used to be called Douglas and they almost got shut down for ripping people off!!! My friend bought her car from them and she ended up owing $13,000 more than what they told her she would on her lease. I bought my versa from Tustin Nissan and I'm very glad I didn't give stadium nissan my business. Tustin Nissan was extremly helpful and friendly and gave me the BEST car buying experience ever. More
This dealership was previously Douglas Nissan, it has undergone an ownership change. I read all of the reviews for Douglas Nissan and my experience was exactly the opposite. I called the day before I undergone an ownership change. I read all of the reviews for Douglas Nissan and my experience was exactly the opposite. I called the day before I went in to purchase my new Nissan Versa and spoke with Steve. He was extremely friendly and funny, answered all of my questions and even a few more. When we went in the next day, Steve wasn't in yet but Mark was (I think that's his name, can't remember). He is a manger of the sales team and paired us up with John as our salesman. John was incredibly knowledgeable about the Versa and went over every detail of the car with us. He was also very friendly, as were the rest of the people we came in contact with. While we were going over the car Mark came over with a model that was 1 year older, had 1,000 miles on it and had been returned because the person couldn't get financing. They offered a lower price and since it had everything I wanted and was the right color I decided to take it. We went on a relatively long test drive on surface streets and highways. When we got back to the dealership I was ready to buy so we sat down and started doing paperwork. Mark checked in a few times along the way and asked what I could do for payments, when I told him, he came back to "double check" once and I stuck firm, which did frustrate him. The next time he came back he said they were going to accept the payment and the car was mine! There were 2 bells to ring in the lobby which was a little corny to me but I can understand why they do it. We next went down to financing. The gentleman that helped us there was cranky (can't remember his name), but what can you expect, he sits in a little whole all day and pushes paper. Before leaving John went over some key things in the Owner's Manuel and in the functions of the car before I left. Oh, and when the car was ready for me to drive off the lot, it was parked under a red and white striped tent on a red carpet. Nice touch! I was there for about 3.5 hours and all in all I had a GREAT experience at Stadium Nissan. I will recommend them to all of my friends and family. More