Ken Garff Stadium Nissan

I loved the entire interaction with Bernie and Kentucky! The entire process was very easy and I was able to get the car I wanted and get out of the vehicle I was in. I would recommend the dealership to any The entire process was very easy and I was able to get the car I wanted and get out of the vehicle I was in. I would recommend the dealership to any of my friends. In fact I have already done so! More

The guys were very helpful. They showed me the features of the car I finally decided on, the Altima. They gave me a good value for my trade in and the financing was fast. The saleman gave me his cell if of the car I finally decided on, the Altima. They gave me a good value for my trade in and the financing was fast. The saleman gave me his cell if I had any questions and the salesmanager called me the next day. I am very happy the their service and my new car. More

I came to Stadium Nissan because they had the only Nissan Juke with the trim and color I wanted within 300 miles. They worked hard to give me the best deal, and made me feel like family right away. It felt l Juke with the trim and color I wanted within 300 miles. They worked hard to give me the best deal, and made me feel like family right away. It felt like I was buying a car from old friends. I absolutely recommend them if you're looking for a Nissan in Southern California. Thanks Kentucky, Saif, and Jason! More

Mark was awesome to work with! From the moment I showed up, he was there to help me buy the best looking truck on the lot. There was never any pressure, even when I was thinking about just walking out. He up, he was there to help me buy the best looking truck on the lot. There was never any pressure, even when I was thinking about just walking out. He had to work for it a little bit, trying to get the numbers to work for both sides, but he truly made me feel like he was on my side through the whole process. So not only did I end up with an amazing Titan, but I felt great about the experience and will be sending everyone Mark's (and Stadium Nissan's) way if they are ever looking to buy a new car. Thanks again to Mark and the entire sales team for helping turn my oil change visit into a sweet new ride! More

Please disregard previous review for Jaime Avila. The last name of the Employee I worked with was actually Viveros. Jaime Viveros. Either way. Great service and and an awesome guy. I would recommend him last name of the Employee I worked with was actually Viveros. Jaime Viveros. Either way. Great service and and an awesome guy. I would recommend him to anyone who wants to buy a vehicle at Stadium Nissan or wants a great Customer Service experience. More

BELOW IS THE EMAIL I SENT THE SERVICE MANAGER, READ ON AND PLEASE NOTE THEY ARE UNDER NEW MANAGEMENT AND THEY ARE FANTASTIC! Customer service is dead. I am so convinced that Service departments AND PLEASE NOTE THEY ARE UNDER NEW MANAGEMENT AND THEY ARE FANTASTIC! Customer service is dead. I am so convinced that Service departments from dealerships were built for one purpose; make a lot of money by using different forms of tactics. That talking to a service advisor is like knowing that you are going to get robbed but it's something that you have to do anyway. Service departments are another legal form of highway robbery. I could not be more wrong. Customer service Lives! Please know, that I will be a customer for life. Please know, that I will be a customer for life. And GREAT customer service lives in your department. On March 2, 2011, my hope was renewed knowing that there are still some companies out there that are in business that have goals of high customer satisfaction above all else. At around mid-morning, I called your service department and spoke with Peter Gohil about a metallic noise that I am hearing every time I start the car with the engine cold (usually early in the morning). This sound only lasts a few seconds, until the engine warms up and it disappears. I had only called to make an appointment for the following morning because I was unaware of how busy you are that day, but Peter very accommodatingly asked me to bring it in the same day and promised to take a look. So I brought it in and left it there for the afternoon. I picked it up a few hours later and was informed by Peter that they were not able to find the source because the engine was not cold enough for the problem to show itself. Bummer, right? No. I had already expected that they were not going to find it and I'm going to have to deal with it til my warranty expires but what I did not expect was how Peter took customer service to the next level. Rather than giving up, Peter insisted that his crew will find the problem and resolve it. Knowing that this problem only shows itself early in the morning when the engine is cold and only for a few seconds, he suggested that I let him have the car overnight. I cringed at the idea because I need the car to get to work, but what was amazing was that I did not even have to ask for a loaner. Without even asking, Peter offered to provide me a loaner car because he understood what a regular customer's needs are. The next day, Peter called and told me that the car is ready and they had found the problem and had quickly resolved it. When I came to pick it up, he had explained what the problem was and that they had replaced the part that was causing it. I was really amazed at how quickly he and his guys had fixed this issue knowing that this is a complicated problem. All this time, I was worried about how much it was going to cost me. I knew it was probably going to be covered by warranty, but in my past experiences, dealerships had always given me a hard time when it comes to warranty claims. So I had the money talk with Peter and I held my breath for a few seconds. He said, "Nothing. It's covered by warranty." I thought for sure he was joking, because it can't be that easy, can it? But indeed, it was. All I can say, Mr. Evans, is that you have a good crew working at your shop. Correction, you have a GREAT crew working there. I am happy to say that it has been a month now and my car is running in tip top condition, minus that annoying metallic noise. I want to commend not just Peter, but everyone in your service department, including Bob the shuttle driver and Pete. I have been going to your service department for about a year now and I have always been met by professional, honest and sincere customer service. Like I told Peter that day, I have owned the big 3, Toyota, Honda and now Nissan. Never had I been treated with this level of customer focused service from any of those dealerships. Please know, that I will be a customer for life. Again, thanks for reading this rather lengthy email. I hope you can handle more business, because I am about to send a few of my Nissan owner friends your way. More

I was looking to buy either a Toyota Camry, Nissan Altima, or Honda Accord. Out of all of the dealerships that I went to and the associates that I worked with, I was most pleased with those that I wor Altima, or Honda Accord. Out of all of the dealerships that I went to and the associates that I worked with, I was most pleased with those that I worked with at Stadium Nissan. Customer service truly is their number one priority. They were very realistic with me and did not play any pricing games. In the end, I purchased the Nissan Altima. It was a tie among all three cars, and in the end... I chose the Nissan Altima because I felt the most comfortable working with them. I didn't feel like they were trying to trick me into anything and were genuinely interested in getting me the best price possible to fit my budget. Overall, I highly recommend Stadium Nissan! More

He was extremely friendly and gave me all the information I needed in order to make an informed decision. He wasn't pushy and was willing to answer all my questions. Although it took me a very long time to m I needed in order to make an informed decision. He wasn't pushy and was willing to answer all my questions. Although it took me a very long time to make my decision, they were all patient and courteous with me. Jaime even called me after the purchase to ask if I needed anything and sent me a thank you card! More

Bought 6 cars from them and keep going back to them since they try real hard to get you approved regardless of credit history unlike other dealers. I recomended people to them as well and they were also very they try real hard to get you approved regardless of credit history unlike other dealers. I recomended people to them as well and they were also very satisfied and came out of the dealer happy with a car. More