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Ken Garff Stadium Nissan
Orange, CA
277 Reviews
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Showing 277 reviews
January 22, 2013
I have been having my Nissan Murrano serviced at Stadium Nissan of Orange since 2003 when I bought it. Melissa Evans knows me by name and always makes me feel welcomed and appreciated as a customer. Their Nissan of Orange since 2003 when I bought it. Melissa Evans knows me by name and always makes me feel welcomed and appreciated as a customer. Their new customer waiting area is great, they have coffee, hot chocolate, lots of snacks, cable television on a large screen TV and cool cars inside to look at while you wait. I have used their complementary shuttle when I have to get to work, which is very useful. The employees have always been very friendly and fixed everything timely and professionally. Their prices are reasonable. I would recommend Stadium Nissan of Orange to my friends and family. Also, my car is almost 10 years old and still gets complements for its smooth ride and design. More
by RuthLedesma
Employees Worked With
Melissa Evans
January 21, 2013
I am always treated with respect and friendliness. The service area is clean and comfortable. Malissa is pleasant, and knowlegeable. I like that my car is always cleaned before it is returned to me. service area is clean and comfortable. Malissa is pleasant, and knowlegeable. I like that my car is always cleaned before it is returned to me. More
by LeslieVirus
Employees Worked With
Melissa Evans
January 13, 2013
I was looking to trade in my car for one I saw on the dealerships website. As soon as I submitted my information I got a phone call and email from Daryl. She was extremely helpful and understanding of my dealerships website. As soon as I submitted my information I got a phone call and email from Daryl. She was extremely helpful and understanding of my poor credit situation. She let me schedule a visit with her and she told me that I will drive home in the car I want. Normally when I go to a dealership I am buying a car. Every other dealership I went to prior to this one would try to sell me a car I didn't want because I could not qualify. Although Daryl did not tell me, I am sure she got talked to after I left for letting me take the car I wanted home for such a cheap price. The staff there stayed at work until 11 PM on a Friday to get me qualified. Not just that Daryl drove two and a half hours to where my wife was located just to get her signature because my wife had homework to work on for that day. The service I got from Stadium Nissan was like no one else's. I felt accepted right away and they were more than wiling to work my credit situation. I got more for my trade in than any other dealership was offering. it got close to what I was selling my car for at private party value. I would buy a car there every time I needed one if I was not moving to the bay area. The individuals who have bad things to say about this dealership obviously don't understand the sales business. If you walk in with a positive attitude you will see everything positive. I truly believed I was not going to b able to drive home in the car I wanted but I was wrong. Daryl jumped through some hoops of fire to get me what I was there to buy, she did not sell me a car, she helped me buy one. I don't know how else to advertise the great service and sales that Stadium Nissan has. I hope this review gets mass attention because this dealership deserves it and Daryl rates recognition for this. Thank you! More
by vigome9184
Employees Worked With
Daryl Ann Guy
January 09, 2013
Daryl Ann was great! She kept us informed of all the options available according to what we asked for and went out of her way to complete the transaction with ease. options available according to what we asked for and went out of her way to complete the transaction with ease. More
by StaceyDesembrana
Employees Worked With
Daryl Ann Guy
January 08, 2013
quick and hornest in front for pricing. very professional , finance manager also quick and clearly explain all document. sale staffs very professional. highly recommend for other to purchase nissan from this , finance manager also quick and clearly explain all document. sale staffs very professional. highly recommend for other to purchase nissan from this dealer. More
by nguyent02
Employees Worked With
Damien Leforbes
December 15, 2012
Very friendly staff, great selection of vehicles and I was able to get an Altima with all the accessories I wanted. Leonard was great to work with, he worked hard to come up with the price and vehicle I was able to get an Altima with all the accessories I wanted. Leonard was great to work with, he worked hard to come up with the price and vehicle I wanted with no surprises at closing. This is my 4th Nissan from this dealer since 2006. More
by kenoguy09
Employees Worked With
Leonard Duran
November 29, 2012
First off the cliff notes version: this dealership is unprofessional, rude, and disrespectful. If you want a pleasant car buying experience DO NOT go here!!! In early November I was ready for a new ca unprofessional, rude, and disrespectful. If you want a pleasant car buying experience DO NOT go here!!! In early November I was ready for a new car and decided to give myself two weeks to apply for a loan and go car shopping. The first place I went to visit was Stadium Nissan. Understandably, due to the fact that I was a first time car buyer without a co-signer they immediately gave me their sales pitch showing me everything but the car I was interested in, which was a 2013 Nissan Altima. I understood that they had their doubts about my budget and they were trying to work with what I could afford. So I left and a week later went through my credit union and got a 20,000 dollar loan, that way I wouldn’t have to deal with car salespeople telling me what I could and couldn’t afford. I go to 3 other Nissan places, starting to get a feel for the real price of the vehicle. I text the car salesman named Tri over at Stadium Nissan to let him know that I’m ready to buy a 2013 Altima and what offers I had received from the other dealerships. He text back a reasonably good offer, so I set up an appointment with him the next morning to look at the car I wanted and talk to him about the model above the one I was looking at (SV). This is the part that is messed up: On Sunday November 18th: I went in with my girlfriend to look at the car, we test drove it, talked about it, and I was seriously ready to buy it. So, we’re at Tri’s desk and I gave him an offer that was a little below what he gave me. Standard haggling. When he gets to go to the office he says, “I’ll be back in a few, talk about it with yourselves, make some phone calls, do whatever you hafto do and I’ll be right back”. Like clockwork, after he got up I was talking to my girlfriend and I received a text message from another car dealer from OC Nissan seeing if I was still interested in the Altima. While Tri is away, I call the OC Nissan dealer to let him know about my deal here at Stadium and that I think it’s the best deal I can get. During my phone call one of the workers from the back office at Stadium Nissan slips by me and sits at Tri’s desk. I rush to get off the phone with OC Nissan letting them know I appreciated everything, but I will be buying my car from Stadium Nissan (literally that’s what I said). The man behind the desk looks at me and says: “Wow, that was awkward!” I respond, “What was?” He begins to basically reprimand me saying “I can’t believe you’re here talking to other dealerships”. In my defense I said “Tri gave me the go ahead to make a phone call before he left”. He interrupts “do you want the deal or not?” Again, feeling like I had to defend myself I say “I haven’t signed any papers yet and I want to make sure I’m getting the best deal possible, I’m looking out for my own interest”. Raising his voice he gets up and standing over me responds “I’m the director of Stadium Nissan and that’s not how I do business! The deal is off!” He gets up repeats the “the deal is off” and walks off… I looked at my girlfriend in doubt of what just happened. It was disrespectful, unnecessary, juvenile, and flat out rude. So we got up and left, obviously they didn’t want our business, and I hope that you don’t give them yours. I purchased my 2013 Altima later that day for the price I was looking for at another dealership. More
by MikeMursuli
Employees Worked With
Damien Leforbes, Tri le
November 04, 2012
Immature Internet Director. I wonder how he got his job. After working with sales in discussion and a test drive, I was passed to Damien Leforbes to review the numbers. Damien Leforbes was rude, more inter After working with sales in discussion and a test drive, I was passed to Damien Leforbes to review the numbers. Damien Leforbes was rude, more interested in checking his cellphone for personal business, and seemed stressed out during our two minute conversation. I simply walked out. He is incapable of performing his job. Makes me wonder how he got there. I feel sorry for anyone who works under him and for Stadium Nissan of the many sales he personality lost. More
by samsreview
Employees Worked With
Damien Leforbes
April 19, 2012
I had a noise issue on the overhead dvd screen from day 1 I purchased the vehicle. Everybody however said it's because it's a new car. I waited for a year until it would be gone, but it remained the same and I purchased the vehicle. Everybody however said it's because it's a new car. I waited for a year until it would be gone, but it remained the same and made the entire driving experience a stressful thing. I took the car to several dealerships around, but all said they can't do much about the noise and in fact some said all moving things make noise! I finally brought the car where I bought it, and amazingly they were listening my complaint, they did test driving with me and they fixed it at no charge for a good sake. I am so satisfied with their level of communication and service, and especially I don't hear the noise any more!!! Thank you Stadium Nissan. I won't forget!! More
by Johan Jung
Employees Worked With
Melissa Evans, Melissa Evans
March 19, 2012
Very happy overall, great customer service and willingness to give the best price and make the financing work, I would definitely recommend to all of my family and friends! willingness to give the best price and make the financing work, I would definitely recommend to all of my family and friends! More
by Dlsymons19
Employees Worked With
Chris Drumm, Peter Carlucci and Oscar, Chris Drumm
