Ken Garff Stadium Nissan
Orange, CA
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Very good experience It was a good experience overall and they even washed my car. The waiting time was a little too long but the service in my opinion is good. It was a good experience overall and they even washed my car. The waiting time was a little too long but the service in my opinion is good. More
Great service from Alex as per usual Quick response when we arrived, work order written up quickly. Got a call back later in the evening when the car was ready. Picked up the next morni Quick response when we arrived, work order written up quickly. Got a call back later in the evening when the car was ready. Picked up the next morning with the usual quick service. Thank you. More
Good Experience They were very helpful! Answered all my questions and were very friendly. Would strongly recommend to others. Great customer service overall. Very goo They were very helpful! Answered all my questions and were very friendly. Would strongly recommend to others. Great customer service overall. Very good dealer and employees. More
Good service and Honest I had the pleasure of working with Patrick Curnyn. He was upfront and honest with us with the pricing and availability of the car that I wanted. I I had the pleasure of working with Patrick Curnyn. He was upfront and honest with us with the pricing and availability of the car that I wanted. I compared his price with Cerritos Nissan dealership which wasted my time and my husband's time ,claiming that they had the car that I wanted but, in fact, they did not. Patrick was honest with us and said he would drive us to the dealership that had the car I wanted. He made the paperwork easier for us by doing some of it in advance so we didn't have to wait as long. He was very attentive and listened to our needs and helped us with the best way to finance and lease our car. Even though the price was higher than the other dealership, I admired Patrick's honesty with us which was more valuable to us. He gave a lower price at the end than the original price we were quoted. We valued his great customer service because he went over and beyond our expectations. More
Service Outstanding service provided by Art and the rest of the associates I came in contact with. Comfortable lounge. Overall great experience, and will def Outstanding service provided by Art and the rest of the associates I came in contact with. Comfortable lounge. Overall great experience, and will definitely be coming back. More
Oil change special I am in your data base so I do get calls frequently about service specials. I took advantage of the oil change special, which was excellent that I rec I am in your data base so I do get calls frequently about service specials. I took advantage of the oil change special, which was excellent that I received an oil change for $20 and a really good car wash which I did not expect. So, thank you for that. I know the reason for the specials is to generate service business. But when I mentioned that my electric sun/moon roof was not performing adequately I was informed that there would be a $120 diagnostic fee. In the past Peter has pushed a few buttons to reconfigure the switch. So I declined the service because I thought that was a bit too high. More
Excellent service from staff! Overall a very good experience, amenities, politeness of staff, wait time, had food and wi-fi. Bathrooms and lobby were clean. There was also a televi Overall a very good experience, amenities, politeness of staff, wait time, had food and wi-fi. Bathrooms and lobby were clean. There was also a television with shows and sports so we could watch while we waited. More
Professional , knowledgeable and courteous staff. Miguel greeted us at the lot. We let him know what we had in mind and our budget. He led us inside and introduced us to his co-worker to look up a p Miguel greeted us at the lot. We let him know what we had in mind and our budget. He led us inside and introduced us to his co-worker to look up a pickup truck that matched our needs. They did not have one in stock but quickly called around in O.C. and L.A. county. They offered us a new 2018 model for the same price as a 2017 model. After we verbally agreed to purchase it, Miguel went to pick it up in Pasadena while we finalized the transaction with Omar. Kudos to their effort to close the deal. We live in central CA and drove to O.C. to car hunt and planned to spend all day to complete the mission. Miguel and Omar shortened our mission as it was the second dealership we visited and we planned to hit at least three more dealerships there. We were ecstatic. Thanks a zillion. More
Great service Quick and great service for my oil change and tire rotation. Even washed my car. Only waited about forty minutes for everything to be completed. Quick and great service for my oil change and tire rotation. Even washed my car. Only waited about forty minutes for everything to be completed. More
Basic annual service FYI, I was not contacted to alert me that my vehicle was ready... However, my vehicle was serviced and cleaned. Alex too his time to explain my option FYI, I was not contacted to alert me that my vehicle was ready... However, my vehicle was serviced and cleaned. Alex too his time to explain my options and I was pleased with the overall experience. Thanks! More