Ken Garff St. George Ford

Thank you The service advisor was very helpful got me a great deal plus he helped me to get snacks since I had my dogs with me. . The service advisor was very helpful got me a great deal plus he helped me to get snacks since I had my dogs with me. . More

Shady Lying Service Advisors My wife took her 2010 Honda Crosstour in to use a prepaid oil change, and after a short time a person came into the waiting room, bringing two dirty f My wife took her 2010 Honda Crosstour in to use a prepaid oil change, and after a short time a person came into the waiting room, bringing two dirty filters, so my wife agreed to have them changed. Later they presented their bill of $625.35 for multiple services she had not authorized. I went in and discussed the matter with Nikki Click, the Service Advisor, who claims my wife had authorized all of these charges. Too bad we can't have a lie detector test for Nikki and my wife, which would verify what really happened. Discussed the matter with the Service Manager, who believes Nikki, obviously thinking my wife is lying. A Reputable Car Dealer would have the customer sign a form, confirming their desire to have the listed services performed, with the total costs listed. These guys want $90.00 labor to replace the Brake Fluid, plus $39.60 for the Brake Fluid, and same goes on with Transmission Service @ $90.00 plus $32.92 for the Fluid, the $80.00 to install some Power Steering Fluid @ $4.42. They want $18.00 to install a $34.38 Cabin Filter, which I could buy for $12.00 at a Parts Store and install myself, which I have done before in five minutes. They probably just took and air hose and blew the dust out of the filter and reinstalled it, which is the kind of people they are. More

Above and beyond service leads to unplanned buy We went to St. George Ford "just looking". We were in the market, but not planning to buy that day. Shawn Wedemeyer came out and got to know what we w We went to St. George Ford "just looking". We were in the market, but not planning to buy that day. Shawn Wedemeyer came out and got to know what we were looking for and why. He is VERY knowledgeable about all the vehicles there, as well as being very personable. He helped guide us towards the vehicles that would tow the kind of trailer we have. He let us test drive a couple of different kinds so we could get a feel for what we like, even offering us to take one while we went to lunch, since we had our kids with us and it was lunch time. We had a car we were wanting to trade in, and he helped facilitate a good deal on that (going back to get a better price after his manager's first offer). The cars he showed us were so nice, in such great condition, and well priced that we ended up driving one home for keeps that day! That's not where the service ended, though. (I told you it was above and beyond.) Since there was only one key with the car we bought (a used car), he said he would get another made for no cost. [They are $200 keys.] He scheduled a time in the next couple of days that was convenient for us to bring in the car to have new keys made. Since it would take a little time, he gave us another car to drive and run errands in. When we bought the car, he made sure our car was washed and filled with gas, gave us a few free oil changes, offered the kids drinks and coloring books while we signed papers, and I'm sure I'm forgetting some... the point is, they have excellent service and I would highly recommend going and seeing Shawn if you are in the market! More

Ford Expedition Great experience. Ricky was helpful all the way through with getting the vehicle to financing. I’ve already recommended him to others and I’d would go Great experience. Ricky was helpful all the way through with getting the vehicle to financing. I’ve already recommended him to others and I’d would go back to get my next vehicle. More

My new ride Just purchased my 2nd vehicle from Ken Garff St. George Ford. My family has dealt with them for years and now I'm following in there foot steps. Curti Just purchased my 2nd vehicle from Ken Garff St. George Ford. My family has dealt with them for years and now I'm following in there foot steps. Curtis Rider and Eric Heath are amazing people who I can trust and know I'm in the right hands and being taken care of. I wouldn't go to anyone else. I drove all the way from Las Vegas, Nevada because of how the dealership out here do not seem to know how to treat customers or seem knowledgeable about the vehicle I was looking into purchasing. Thank you again for helping me choose my new SUV and for going above and beyond. More

Best customer service! Felix was very helpful and patient! I was very indicisive and Felix was extremely helpful by showing me different cars and allowing me to drive them u Felix was very helpful and patient! I was very indicisive and Felix was extremely helpful by showing me different cars and allowing me to drive them until I was happy with my choice! More

Explorer sport Great service and sales team Treated us very well from start to finish this was our best buying experience ever. We walked in to browse and walked o Great service and sales team Treated us very well from start to finish this was our best buying experience ever. We walked in to browse and walked out owners of wonderful new car. More