Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Mercedes-Benz of Salt Lake City - Service Center
Salt Lake City, UT
433 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
433 Reviews of Mercedes-Benz of Salt Lake City - Service Center
Sort by
August 30, 2024
Cameron was great, very helpful and cordial; not like that woman from my previous visit that was very rude and disrespectful. I appreciate Cameron’s great service. that woman from my previous visit that was very rude and disrespectful. I appreciate Cameron’s great service. More
by jepslc12
Verified CustomerEmployees Worked With
August 29, 2024
I was giving good communication during the service and I appreciated that. I was a little surprised the car wasn't put through the car wash however I'm not sure how that works these days. Other than that th appreciated that. I was a little surprised the car wasn't put through the car wash however I'm not sure how that works these days. Other than that the service was great and the car runs wonderful! I had a good experience. More
by cblockston
Employees Worked With
August 29, 2024
Braiden was super communicative and professional in setting my expectations. He constantly kept me up to date with the service done to my car and provided a loaner when the service extended beyond the setting my expectations. He constantly kept me up to date with the service done to my car and provided a loaner when the service extended beyond the proposed timeframe of completion. More
by Mike C
Employees Worked With
August 29, 2024
my car was delivered with a low oil light on because the oil had not been filled, minor oil leak not repaired, new electrical issues and greasy footprints in the footwell. The car went back and dealer cla oil had not been filled, minor oil leak not repaired, new electrical issues and greasy footprints in the footwell. The car went back and dealer claimed a second oil leak had occurred as a result of the first oil leak being repaired. Car was delivered with a more severe oil leak. Dealer claims new, more serious leak is caused by previous leaks being repaired. Car is now back at the dealer for the third time. More
by I2K
August 28, 2024
If Braiden was the person I worked with when I was recently in, then he was great! The video of the review of my car was also very good. Though, I’m not sure they checked the air pressure on the spare recently in, then he was great! The video of the review of my car was also very good. Though, I’m not sure they checked the air pressure on the spare tire. Also, the car cleaning was very good!!! Thanks! More
by kjcg
Employees Worked With
August 28, 2024
Great service and nice lounge. I always come back to this location, extremely friendly, helpful, and convenient. I always come back to this location, extremely friendly, helpful, and convenient. More
by Andrea W
August 28, 2024
Not impressed with quality of the cooled seats or the explanation why they don’t cool very well. explanation why they don’t cool very well. More
by TRACEY12
Employees Worked With
August 27, 2024
Excellent service! Never been happier with a service department. My visit was seamless and efficient. Will definitely be a return customer! Never been happier with a service department. My visit was seamless and efficient. Will definitely be a return customer! More
by lorih0
August 27, 2024
Great experience as usual. Everyone is helpful and the service was quick and efficient. Thank you! Everyone is helpful and the service was quick and efficient. Thank you! More
by sofyab94
Employees Worked With
August 27, 2024
Fast easy scheduling and service. Quality jobasfgsdfgrtgfghegdffgefg fghtgh dggtrhtrth efgergrgb dfgergrg fevers dfgvfe fev fgeg Quality jobasfgsdfgrtgfghegdffgefg fghtgh dggtrhtrth efgergrgb dfgergrg fevers dfgvfe fev fgeg More
by nnnbain
Employees Worked With
