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Mercedes-Benz of Salt Lake City - Service Center
Salt Lake City, UT
433 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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433 Reviews of Mercedes-Benz of Salt Lake City - Service Center
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September 20, 2024
I appreciate their willingness to get you scheduled for service as quickly as they can and it doesn’t feel like you’re being taken advantage of. Vivian and Braden were most helpful. Welcoming atmosphere an service as quickly as they can and it doesn’t feel like you’re being taken advantage of. Vivian and Braden were most helpful. Welcoming atmosphere and feels a bit more personal when the staff remembers your name . More
by Angela
Verified Customer
September 18, 2024
Always have excellent service and enjoyed service working with Vivian. The car always comes back cleM with Vivian. The car always comes back cleM More
by mckelso
Employees Worked With
September 18, 2024
Staff, specially Garret very communicative during the process. We liked the option to have a loner and we are planning to buy an electric one process. We liked the option to have a loner and we are planning to buy an electric one More
by katiuska ferreira
Employees Worked With
September 16, 2024
This dealership is exceptional in every way -- honesty, efficiency, customer service and amenities. And the friendliness and compassion each of the employees demonstrates makes it such a great place to be efficiency, customer service and amenities. And the friendliness and compassion each of the employees demonstrates makes it such a great place to be. Additionally, their communication while cars are being serviced is wonderful. More
by ForGood1
Employees Worked With
September 14, 2024
This service team is always so thoughtful! Had a few wrinkles last visit and they were terrific in managing the situation. Had a few wrinkles last visit and they were terrific in managing the situation. More
by Petermblack
September 14, 2024
Excellent customer service and care! I am never disappointed by the support and care I receive. I am never disappointed by the support and care I receive. More
by ECOPARTNER4
Employees Worked With
September 13, 2024
Service was great. Got my car done in a timely manner. The service people were very polite. Got my car done in a timely manner. The service people were very polite. More
by vichoffman
Employees Worked With
September 13, 2024
Staffs here constantly change and don’t know seem to have the knowledge like the previous team, not good at responding or communicating either. If I don’t have to drive up or down south I wouldn’t come here the knowledge like the previous team, not good at responding or communicating either. If I don’t have to drive up or down south I wouldn’t come here again. Only things that holding me back is their location. More
by lekbox
Employees Worked With
Jacob
September 12, 2024
Vivian was very responsive and helpful while the techs tried to understand why I have “indicator messages” constantly going off. However I am still having messages popping up. This issue needs to be reso tried to understand why I have “indicator messages” constantly going off. However I am still having messages popping up. This issue needs to be resolved. When you pay for, and choose to drive a Mercedes, you shouldn’t have to deal with messages constantly popping up while you drive. More
by matt_molen
