Mercedes-Benz of Salt Lake City - Service Center

dealer, tech. , and everyone were responsive, knowledgable, and prompt with regards to addressing the problem with my vehicle , and everyone were responsive, knowledgable, and prompt with regards to addressing the problem with my vehicle More

Everyone was nice and friendly and took great care of my car. It was more than I expected. car. It was more than I expected. More

Cameron provides us top notch service without being pushy. He gets me in&out quickly. pushy. He gets me in&out quickly. More

My adviser Garrett was cordial and helpful. . I do all my car services at the Mercedes dealer so to me is important to have good customer service. . I do all my car services at the Mercedes dealer so to me is important to have good customer service. More

Garrett was great he kept me posted had my car clean . great service would definitely come back again great service would definitely come back again More

Vivian was great. Service not so much. I feel things have gone downhill since Garff bought the dealerships Service not so much. I feel things have gone downhill since Garff bought the dealerships More

I own both a Mercedes and a Land Rover Defender, both acquired from Ken Garff. So have experienced Ken Garff at several levels on two brands. Having bought many cars in the past 40+ years, I can state acquired from Ken Garff. So have experienced Ken Garff at several levels on two brands. Having bought many cars in the past 40+ years, I can state that KG is the best dealer with which I have worked - whether talking about sales or service More

Great dealership with great people. Only drawback was that they did not wash my car. Only drawback was that they did not wash my car. More

Typically, obtaining automotive services can be a costly and unpleasant experience. However, this dealership stands out as an exception. I had the pleasure of working with Garrett and Vivian, two exceptiona and unpleasant experience. However, this dealership stands out as an exception. I had the pleasure of working with Garrett and Vivian, two exceptional service representatives who transformed the process into a seamless and enjoyable one. Their proactive and transparent communication style made all the difference. I would not entrust my Mercedes to anyone else. More

Vivian is warm and friendly and always updates me with my car when it has changes car when it has changes More