Mercedes-Benz of Salt Lake City - Service Center
Salt Lake City, UT
502 Reviews of Mercedes-Benz of Salt Lake City - Service Center
Service was great, din't lack anything. Dallas took care of everything, including the loaner car. I really appreciated this as I needed to get back to work immediately after the appointmen Dallas took care of everything, including the loaner car. I really appreciated this as I needed to get back to work immediately after the appointment. I am working on a very tight schedule. Thank you, Tony, for initially arranging the loaner! Thank you fer a great experience! Andreas Haupt More
Average service continues despite completing their service center remodel. Poor communication between schedulers and service and between service and customer. Said they washed car, windows and vacuume service center remodel. Poor communication between schedulers and service and between service and customer. Said they washed car, windows and vacuumed but it looked like they just ran it thru a wash and didn’t even wipe off spots. Disappointed once again. More
This dealership is a class act. They are efficient, polite,professional, and give great service. I would recommend them to everybody. Mercedes Benz should be proud of them. They are efficient, polite,professional, and give great service. I would recommend them to everybody. Mercedes Benz should be proud of them. More
Windshield was available but could get an appointment for over month. Finally went to appt and was told 10 hrs into appt they didn’t have a windshield, they had given windshield to another customer. Now hav over month. Finally went to appt and was told 10 hrs into appt they didn’t have a windshield, they had given windshield to another customer. Now have to wait for them to order another one. More
Our experience at Ken Garff Mercedes with Brett Mathison as our service advisor was top notch and exceeded our expectations. We look forward to coming back for our next service! as our service advisor was top notch and exceeded our expectations. We look forward to coming back for our next service! More