Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Mercedes-Benz of Salt Lake City - Service Center
Salt Lake City, UT
433 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
433 Reviews of Mercedes-Benz of Salt Lake City - Service Center
Sort by
Verified Customer
August 02, 2023
I actually was not happy when I brought my car in for a recall appointment. I was told I would not be given a loaner vehicle and was upset because this issue was an issue with Mercedes Benz. This was an i recall appointment. I was told I would not be given a loaner vehicle and was upset because this issue was an issue with Mercedes Benz. This was an inconvenience on me missing work. I then learned the issue would only take about an hour to fix, so I was ok with that. The staff and service personnel were fantastic. I would recommend this dealership to anyone wanting to buy or service their Mercedes Benz vehicle. More
by MWIGGINS02
Employees Worked With
Do Not Remember the name
July 31, 2023
The wait time to get a car serviced is quite long. Everyone you speak with is as helpful as they can be. Everyone you speak with is as helpful as they can be. More
by deborahcandler
July 25, 2023
Service department was very professional. Dillion was very helpful with explaining repairs needed. and what and when the the service will be.. Dillion was very helpful with explaining repairs needed. and what and when the the service will be.. More
by allen1513
Employees Worked With
Joel Turner, Craig Lambourne, Sean Roberts
July 21, 2023
The people in the service department are exceptional. Work was completed quicker than I had expected. The drop off box made it easy for me to drop off my car on my time. And ensure the vehicle was rea Work was completed quicker than I had expected. The drop off box made it easy for me to drop off my car on my time. And ensure the vehicle was ready for the team in morning. More
by iannchrysta
Employees Worked With
July 21, 2023
unfortuantely this is a capitve market and we dont have a choice. very unresponsive and impossible to reach over phone. i had to physically show up at the dealership to get an update on m vehicle. choice. very unresponsive and impossible to reach over phone. i had to physically show up at the dealership to get an update on m vehicle. More
by AK5
Employees Worked With
dont remember the name
