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Mercedes-Benz of Salt Lake City - Service Center

Salt Lake City, UT

4.5
433 Reviews

433 Reviews of Mercedes-Benz of Salt Lake City - Service Center

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January 05, 2024

Good, attentive service, accommodating my 3 vehicles in 3 successive days of service. Justin takes good care of the Bentley, as he has been the only technician to do so for its entire life. Thank you to V More

by TEKDAD
Recommend Dealer
Yes
Employees Worked With
Justin
Jan 12, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our service department. Please feel free to reach out if you need anything else. Take care!

December 29, 2023

Great service. The service representative kept me informed throughout the day. He has always been knowledgeable and kind. It is a pleasure to have him help me. More

by woodapple1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas
December 18, 2023

The service was done on time as promised, and I was kept informed throughout the process More

by Phtoyota2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian
December 18, 2023

Vivian was very helpful and courteous when I dropped of and picking up my vehicle. More

by HYPAWNB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
vivian service writer
December 17, 2023

The Service Team was polite, efficient and helpful from the telephone to check-in and check-out. The waiting room was very pleasant and the donut was delicious. More

by shirley5234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas
December 15, 2023

Dallas was so helpful in ordering a part and maintaining notification with me until the part was received and the repair completed. More

by EKAYE1205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas in service department
December 14, 2023

Service very quick. Staff great; Vivian did a super job and steered new employee to give me excellent service More

by DRWASSMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian
December 14, 2023

See my ratings on various parts of services. There is no place in your questionnaire for me to indicate that the model of my car is E350 blu tech. This model is not one of the alternatives provi More

by adrian.palmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron, Vanessa. (Ratings excellent)
December 14, 2023

The Ken Garff dealership is generally very supportive of my car issues. I think the difference between the part & the labor is pretty significant. I understand, but possibly make it more amenable. Toni, by More

by JANEROBERTS984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni Seely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dallas - very nice!
December 10, 2023

The best dealership. Customer service and sales are amazing. I am a back customer and I will continuo to be. I am very satisfied with my new Mercedes and I do recommend y More

by Maggie Erskine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni Seely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie from Sales and Rossi from Financial
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