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Mercedes-Benz of Salt Lake City - Service Center
Salt Lake City, UT
495 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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495 Reviews of Mercedes-Benz of Salt Lake City - Service Center
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June 05, 2024
In my visit they fix what I want and they have nice Service and did a good job Service and did a good job More
by raoneldamaso86
Verified CustomerEmployees Worked With
June 05, 2024
I absolutely was so impressed with Vivian‘s help her advice and her courtesy. It couldn’t have been better and I’m very sincere about what I say. It couldn’t have been better. advice and her courtesy. It couldn’t have been better and I’m very sincere about what I say. It couldn’t have been better. More
by Ryleew
Employees Worked With
June 05, 2024
Vivian is great! In fact everyone I met there was very friendly and helpful. The only thing I don’t love is the high cost. When just the front brakes and rotors are $ In fact everyone I met there was very friendly and helpful. The only thing I don’t love is the high cost. When just the front brakes and rotors are $1,400, it makes me wonder about alternatives. More
by atlarger
Employees Worked With
Other Employees :
Ryan Landis, Star Castenada
June 02, 2024
Very professional and very knowledgeable . Made my day by just being very informative with my vehicle. Thanks Made my day by just being very informative with my vehicle. Thanks More
by juantica_645
Employees Worked With
June 02, 2024
They charge way too much for the services they provide. , they up sell too hard , they up sell too hard More
by gladen
June 01, 2024
Great communication everything was done on time, Absolutely satisfied with my experience. The car runs great!! Absolutely satisfied with my experience. The car runs great!! More
by k10
Employees Worked With
May 31, 2024
Couldn’t figure out a simple problem - spent four days, $2,700 and three visits on maintenance and repair and still had the problem. Finally (third visit) diagnosed and fixed the problem covered by warrant $2,700 and three visits on maintenance and repair and still had the problem. Finally (third visit) diagnosed and fixed the problem covered by warranty. On pick up the manager Angela claimed that I damaged to loaner vehicle and that I lied about it… super offensive. More
by JOHN.DAHLSTROM
Employees Worked With
Other Employees :
Angela Heaps is terrible at customer service!!!
May 31, 2024
Everything was done just right as per what I requested and was done on a timely basis and was done on a timely basis More
by SUDHIR0
Employees Worked With
May 31, 2024
Service exceeded expectations, thank you for attention to detail and prompt communications, always expect the best from Ken Garff! detail and prompt communications, always expect the best from Ken Garff! More
by Karalyn.vanleggelo
May 27, 2024
Problem is still not resolved. Car still has bad smell after deodorizer service , although it reduced but not completely fixed Car still has bad smell after deodorizer service , although it reduced but not completely fixed More
by Rajesh More
Employees Worked With
