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Mercedes-Benz of Salt Lake City - Service Center
Salt Lake City, UT
492 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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492 Reviews of Mercedes-Benz of Salt Lake City - Service Center
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March 29, 2025
Vivian is extremely attentive to details and keeps you informed during the day .Excellent customer service and communication. informed during the day .Excellent customer service and communication. More
by tgeorge
Verified CustomerEmployees Worked With
March 26, 2025
Great service Garrett was great at keeping me informed on my car and what was going on my car and what was going on More
by wey.jana
Employees Worked With
March 26, 2025
Our service was excellent. Vivian was helpful with all our needs! We will come back. Vivian was helpful with all our needs! We will come back. More
by BONNIEKHOWE
March 26, 2025
Braiden was the service person and he did a good job in managing the service. Thanks. managing the service. Thanks. More
by NING.TIAN
Employees Worked With
March 24, 2025
I wasn’t happy that they were unwilling to take responsibility for a new problem I had after my car had been worked on. Left the lot with a whole new problem . responsibility for a new problem I had after my car had been worked on. Left the lot with a whole new problem . More
by Mimi
March 19, 2025
She was very kind and helpful to work with. She made my visit very helpful and easy. She made my visit very helpful and easy. More
by RONISADEGHI
Employees Worked With
March 15, 2025
Got there for a service warranty that my personal mechanic smoothly coordinated with Toni. Fortunately Braiden Draper was working that day & took wonderful care of my service. He got it going in a sw mechanic smoothly coordinated with Toni. Fortunately Braiden Draper was working that day & took wonderful care of my service. He got it going in a swift motion & even offered a temporary vehicle to run my schedule with no delay. I feel if Braiden would’ve not been there things might have been not as smooth, he is an asset to Mercedes Family .! Go Braiden .! More
by JJLOKOTE
Employees Worked With
March 15, 2025
Service was 2400. 00 and the issue is still flashing on my screen. Advisor fine 00 and the issue is still flashing on my screen. Advisor fine More
by fguerrero2
Employees Worked With
March 15, 2025
Vivian was great , top tier service and excellent customer support. Always quick to respond to any questions. Five star support customer support. Always quick to respond to any questions. Five star support More
by tgeorge
Employees Worked With
March 13, 2025
You have always tested us well and have taken good care of our vehicles. Thanks. I wish I could say the same for your sales department. of our vehicles. Thanks. I wish I could say the same for your sales department. More
by DCRAMER0
Employees Worked With
