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Mercedes-Benz of Salt Lake City - Service Center
Salt Lake City, UT
433 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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433 Reviews of Mercedes-Benz of Salt Lake City - Service Center
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June 05, 2024
I absolutely was so impressed with Vivian‘s help her advice and her courtesy. It couldn’t have been better and I’m very sincere about what I say. It couldn’t have been better. advice and her courtesy. It couldn’t have been better and I’m very sincere about what I say. It couldn’t have been better. More
by Ryleew
Verified CustomerEmployees Worked With
June 02, 2024
Very professional and very knowledgeable . Made my day by just being very informative with my vehicle. Thanks Made my day by just being very informative with my vehicle. Thanks More
by juantica_645
Employees Worked With
June 02, 2024
They charge way too much for the services they provide. , they up sell too hard , they up sell too hard More
by gladen
June 01, 2024
Great communication everything was done on time, Absolutely satisfied with my experience. The car runs great!! Absolutely satisfied with my experience. The car runs great!! More
by k10
Employees Worked With
May 31, 2024
Everything was done just right as per what I requested and was done on a timely basis and was done on a timely basis More
by SUDHIR0
Employees Worked With
May 31, 2024
Service exceeded expectations, thank you for attention to detail and prompt communications, always expect the best from Ken Garff! detail and prompt communications, always expect the best from Ken Garff! More
by Karalyn.vanleggelo
May 31, 2024
Couldn’t figure out a simple problem - spent four days, $2,700 and three visits on maintenance and repair and still had the problem. Finally (third visit) diagnosed and fixed the problem covered by warrant $2,700 and three visits on maintenance and repair and still had the problem. Finally (third visit) diagnosed and fixed the problem covered by warranty. On pick up the manager Angela claimed that I damaged to loaner vehicle and that I lied about it… super offensive. More
by JOHN.DAHLSTROM
Employees Worked With
Other Employees :
Angela Heaps is terrible at customer service!!!
May 27, 2024
I couldn't be more satisfied. He displayed an impressive level of professionalism and expertise, ensuring that all my concerns were addressed promptly and thoroughly. The quality He displayed an impressive level of professionalism and expertise, ensuring that all my concerns were addressed promptly and thoroughly. The quality of the service was exceptional, and hewent above and beyond to explain each step of the process in a way that was easy to understand. More
by Amir Adib
May 27, 2024
Problem is still not resolved. Car still has bad smell after deodorizer service , although it reduced but not completely fixed Car still has bad smell after deodorizer service , although it reduced but not completely fixed More
by Rajesh More
Employees Worked With
May 26, 2024
The sales and service departments were excellent. Very prompt and helpful. Overall a great experience. Very prompt and helpful. Overall a great experience. More
by DAVE@MONEYHUN.COM
