Back

Mercedes-Benz of Salt Lake City - Service Center

Salt Lake City, UT

4.5
433 Reviews

433 Reviews of Mercedes-Benz of Salt Lake City - Service Center

Sort by
June 16, 2024

This dealership surpassed my expectations. I was not sure what was causing the noise under my car and they solved it completely. Vivian made the process very simple. I told her the items th More

by michael.rolls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

June 15, 2024

Always a great experience; no wait times, Braiden was very helpful and stayed in touch to keep me informed of the process. Car was perfect and cleaned upon pick up! More

by MISS.ANDREAMROTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braiden Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

June 12, 2024

Always professional and thorough! Very pleased with our service! We love our Mercedes and care given. More

by gail.larson08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
Jun 18, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

June 11, 2024

Best professional service everytime. I always leave feeling satisfied know everything was done to standard More

by iamsmittycg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rossi Yerage
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Laccaorce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spence Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braiden Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

June 11, 2024

Thanks so much for take care my car and I’ll be back soon for you guys More

by AZPILCUETAWAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

June 11, 2024

I needed to get my 2022 S580 tested for emissions as the Utah software at “on the spot” would not connect. Garrett got it done without an appointment scheduled, also solved a new recall service needed, and More

by LPHASSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garret Garret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

June 07, 2024

I needed a new charger for my new EV; after many phone calls, they sent me a replacement free of charge since it was still under warranty. More

by simon.clan
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
June 06, 2024

On time and well done. Loner car was clean and nice. Will use service again. More

by rrollo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braiden Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

June 05, 2024

Vivian is great! In fact everyone I met there was very friendly and helpful. The only thing I don’t love is the high cost. When just the front brakes and rotors are $ More

by atlarger
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braiden Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vivian Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Star Castenada
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

In my visit they fix what I want and they have nice Service and did a good job More

by raoneldamaso86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Telford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

...
18
...