Mercedes-Benz of Salt Lake City - Service Center

Moved service of our car here after repeated issues with the selling dealer. They have been responsive and great to work with the selling dealer. They have been responsive and great to work with More

Ken Garff did its usual great job, the service manager keep us informed and checked us out quickly when we were done. keep us informed and checked us out quickly when we were done. More

Excellent service provided by Cameron Telford is one of the many reasons why I will choose Mercedes Benz SLC, but more importantly why I will remain loyal to the brand. Mercedes Benz is always committed to the many reasons why I will choose Mercedes Benz SLC, but more importantly why I will remain loyal to the brand. Mercedes Benz is always committed to professional and superb customer service and that was absolutely reflected in Cameron's approach. He emobodies what it means to put the customer first. It truly was a white-glove experience. More

The welcoming professionalism and the excellent service is outstandingly commendable. My service technician, Braiden, is especially appreciated as he assisted me wonderfully and intelligently by clearly de is outstandingly commendable. My service technician, Braiden, is especially appreciated as he assisted me wonderfully and intelligently by clearly describing and explaining every step needed to keep my treasured Mercedes in tip-top shape. I have been a loyal M-B driver since my first, a white-body-grey top 230S, in 1965. More

Able to accommodate changing schedule to get me in and out earlier than appt. Shows top level customer care. out earlier than appt. Shows top level customer care. More

Horrible- I going to write a review to use someone else if possible. Use anyone but Mercedes of salt lake!!!! if possible. Use anyone but Mercedes of salt lake!!!! More

I was so well cared for. I arrived expecting to get an UBER ride home; then after the list of service items was compiled Vivian decided I would need a loaner. It took them al I arrived expecting to get an UBER ride home; then after the list of service items was compiled Vivian decided I would need a loaner. It took them almost 2 days to make sure all of the service was complete and correct. I did honestly believe that my satisfaction was important to the service staff at Mercedes Downtown. Thank you Vivian More

Garrett was great getting my car in and diagnosing issues. Very good customer service and communication. issues. Very good customer service and communication. More

Cameron has Great communication and his team does timely work. Thank you to the great team at Garff! work. Thank you to the great team at Garff! More

Braiden was helpful and ensured I was briefed during every step of my service. I enjoyed my visit. every step of my service. I enjoyed my visit. More