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Mercedes-Benz of Salt Lake City - Service Center

Salt Lake City, UT

4.5
433 Reviews

433 Reviews of Mercedes-Benz of Salt Lake City - Service Center

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July 07, 2024

JUSTIN and BRAIDEN were both professional and EXTREMELY EXCEPTIONAL in everything that they were involved with!!!! More

by xavonne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braiden Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Franchow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Franchow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JUSTIN my PHENOMENAL mechanic on BOTH vehicles
Jul 08, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

July 07, 2024

It was a great experience. Their refreshments were clutch while waiting for them to accomplish superior work. Chuck Norris once won a game of connect 4 in 3 moves. Braiden did More

by microger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braiden Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2024

Great service at a reasonable cost on my two Mercedes’ Got me in right away. More

by 2010MEDIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garret Garret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

July 04, 2024

Once again, your service technician Braiden Draper was an outstanding representative - welcoming, professional, knowledgeable, and friendly, he saw my service through from start to finish wonderfully. I felt More

by texasfurclan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braiden Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

July 01, 2024

Garrett and the staff attitude, conduct, and knowledge, was that of a true professional. They kept me abreast on the status of my car. Facility was very clean. More

by djmisn10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garret Garret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

June 29, 2024

Great customer service. .The Service department team, especially, Star and Cameron. I would recommend them. More

by price_derrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Telford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Star Castenada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

June 29, 2024

Excellent serive provided by Mercedes Benz SLC. Attentive and quick turn around on my windshield repair and service. More

by JA.PHILLIPS70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garret Garret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

June 29, 2024

Garrett was great to work with. Took care of my issues in a timely and professional manner. Great communication through the entire process. More

by troy55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garret Garret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

June 28, 2024

This was a nice clean well laid out service department which made quick in and quick out. More

by ANTH_MED121
Recommend Dealer
Yes
Employees Worked With
Cameron Telford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

June 28, 2024

EXCELLENT customer service and Mercedes SUV repair and servicing. I cannot say enough about the dedicated care and attention by your team to get my vehicle in great condition for a very long roadtrip - t More

by Nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braiden Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garret Garret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

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