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Mercedes-Benz of Salt Lake City - Service Center
Salt Lake City, UT
504 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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504 Reviews of Mercedes-Benz of Salt Lake City - Service Center
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October 17, 2024
I purchased my CLS 450 while on vacation in Utah. My home is in Grand Junction, Co. There is no Mercedes dealer there. The star on the rear of my CLS became stuck in the open position and trying to My home is in Grand Junction, Co. There is no Mercedes dealer there. The star on the rear of my CLS became stuck in the open position and trying to have that remedied at home was not an option. I made an appointment with Garff in SLC And made the inconvenient trip to have it repaired. They took care of the issues I asked them to address in short order and had me happily back on the road. More
by Westernkellerado
Verified CustomerEmployees Worked With
Jacob
October 16, 2024
My Advisor Garrett was awesome! Had a loaner ready to go for me. Called and updated me on the the vehicle status. Even had a chance to wash and clean my car. Excellent customer serv Had a loaner ready to go for me. Called and updated me on the the vehicle status. Even had a chance to wash and clean my car. Excellent customer service. Also needed a few parts and Dave was awesome. Gave me a few quotes on parts I needed, was very knowledgeable and helpful. More
by JUANCARLOSMORALES7.JM
October 15, 2024
Vivian set up the service and completed everything I needed. I was very pleased with the quality of work needed. I was very pleased with the quality of work More
by nathan.james
Employees Worked With
October 14, 2024
Easy to set up service. Great communication. Timely delivery of car. Just a bit expensive! Great communication. Timely delivery of car. Just a bit expensive! More
by riddifordb
Employees Worked With
October 13, 2024
Communication and service were the best. Why do you need fifteen words when short and pithy are better Why do you need fifteen words when short and pithy are better More
by SWL0
Employees Worked With
October 13, 2024
The dealership is only as good as its people, and Cameron is a great ambassador. is a great ambassador. More
by MMORRIS14
October 10, 2024
Dealership was available when needed, which was helpful. However, the service provider was not having a great day, evident by her poor attitude. It seems as if she was overworked. I felt I had to be nice be However, the service provider was not having a great day, evident by her poor attitude. It seems as if she was overworked. I felt I had to be nice because my vehicle was there and I could not tow it else where due to its condition and situation at the time. I felt like the car was held hostage. More
by Xswiftxghostx
Employees Worked With
October 10, 2024
Vivian was so nice and helpful and made the whole process of my visit easy. Thank you Vivian. of my visit easy. Thank you Vivian. More
by chrissy_9867
Employees Worked With
October 09, 2024
Ken Garff has always provided me with prompt and polite service within appropriate limits and have often exceeded my expectations. service within appropriate limits and have often exceeded my expectations. More
by tbrunker8130
October 08, 2024
SLC Mercedes is always great. Professional and kind. Really nice waiting room with coffee and fruit and snacks. I like the location...easy to get to and out of. Tony in service, Professional and kind. Really nice waiting room with coffee and fruit and snacks. I like the location...easy to get to and out of. Tony in service, is always more than helpful...goes over and above. More
by FKBKINC
Employees Worked With
