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Mercedes-Benz of Salt Lake City - Service Center
Salt Lake City, UT
492 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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493 Reviews of Mercedes-Benz of Salt Lake City - Service Center
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April 16, 2025
Prompt and polite service. Communication was reliable. I was grateful that the problem was taken care of on an emergency basis Communication was reliable. I was grateful that the problem was taken care of on an emergency basis More
by Barbarabodager
Verified CustomerEmployees Worked With
April 08, 2025
Vivian montes is amazing mechanical advisor, she makes my cars run like a clock thanks, I recommend her deeply, also the hole dealership is very helpful,, sincerely,, Gustavo pascual,,,,, my cars run like a clock thanks, I recommend her deeply, also the hole dealership is very helpful,, sincerely,, Gustavo pascual,,,,, More
by Pascualenterllc
Employees Worked With
April 06, 2025
Always kind. Every time I need ,I get advise. Always calling back when asked to do so. Taking good care of customers. Every time I need ,I get advise. Always calling back when asked to do so. Taking good care of customers. More
by OTTOWICZ
April 04, 2025
Vivian was very helpful and responsive to my inquiries. She delivered in a timely manner. She delivered in a timely manner. More
by Nell0
Employees Worked With
April 03, 2025
Service techs and GM are inept and unhelpful. After two visits, problem not fixed. Went to another MB dealer and problem fixed in two days. After two visits, problem not fixed. Went to another MB dealer and problem fixed in two days. More
by RUDDD
April 01, 2025
Great service! Vivian was very accommodating and made sure that everything was taken care of. Great communication and work was done on time. Thank you Vivian was very accommodating and made sure that everything was taken care of. Great communication and work was done on time. Thank you More
by Al Farshchian
Employees Worked With
April 01, 2025
Service was as expected with good communication throughout the total experience. Braiden was on top of things. throughout the total experience. Braiden was on top of things. More
by UALINDIA
Employees Worked With
April 01, 2025
They got my car right in and it was done in a reasonable time with great service. time with great service. More
by boewired
Employees Worked With
April 01, 2025
Garrett did an excellent job at keeping me in the loop. And Daren (the tech) did the repair my engine compartment looks like new,. The Mercedes staff are all very nice to interact with. It’s always great And Daren (the tech) did the repair my engine compartment looks like new,. The Mercedes staff are all very nice to interact with. It’s always great to hear Toni’s voice on the phone! I’ve been a customer for close to 40 years. The included car wash and the brief check up overview is a nice touch and I appreciated the “loaned car. The radiator leak a few days after I got my car back was very frustrating. What’s a consistent frustration is the cost of repairs largely due to labor charges with a shared split. More
by SUZEWEIR
