DCH Lexus of Santa Barbara - Service Center
Santa Barbara, CA

131 Reviews of DCH Lexus of Santa Barbara - Service Center
Timely and efficient service. He realy seeks to make customers Happy in every aspect of his service. His estimations in term of duration of service and cost is quite accurate. He realy seeks to make customers Happy in every aspect of his service. His estimations in term of duration of service and cost is quite accurate. More
Battery Replacement I always enjoy my interactions at DCH Lexus of SB. Everyone is courteous and wanting to provide excellent service at a reasonable price. This last vis I always enjoy my interactions at DCH Lexus of SB. Everyone is courteous and wanting to provide excellent service at a reasonable price. This last visit, I worked with Edward because Derek was not available. Both are exceedingly helpful. The battery replacement was done quickly and my car delivered back to me so clean. I'm happy! More
I always get good service at Lexus of Santa Barbara. Edward is my favorite and most helpful service guy. We service both my 4 year old ES 350 and my wife's 10 year old RX 350 there. Edward is my favorite and most helpful service guy. We service both my 4 year old ES 350 and my wife's 10 year old RX 350 there. More
Great Dealer. Dealer has a great service area. Quality service delivered in a professional manner. I have used other dealers for service and the experience was neg Dealer has a great service area. Quality service delivered in a professional manner. I have used other dealers for service and the experience was negative largly. More
Service experience Excellent service as always, they drove a loaner to my house all the way to Pismo Beach, repaired my car and dropped my car back washed and a full tan Excellent service as always, they drove a loaner to my house all the way to Pismo Beach, repaired my car and dropped my car back washed and a full tank of gas! Excellent service and leadership will highly recommend! More
Outstanding! Courteous, efficient, reliable and timely. Appointment for service made on-line. Phoung met me as I arrived at dealership. Rapidly executed all pap Courteous, efficient, reliable and timely. Appointment for service made on-line. Phoung met me as I arrived at dealership. Rapidly executed all paperwork, provided accurate estimate of cost and time for service. Sent me text when vehicle ready with short summary of findings. More
Great Service Department! Mr. Pham was more than helpful, which is customary for him; as this has been my experience every time I have brought my vehicle to him. I greatly app Mr. Pham was more than helpful, which is customary for him; as this has been my experience every time I have brought my vehicle to him. I greatly appreciate his professionalism, kindness, and knowledge towards Lexus and it's products. Whereas, I have a choice to service my vehicle at a dealership closer to home, I don't mind driving an extra 50-miles to work with Phuong Pham; as I know my vehicle will always been in good hands with him! Mr. Pham is a true asset to Lexus of Santa Barbara, and has always taken excellent care of my needs when called upon! More
On top of it DCH Lexus of Santa Barbara is the best dealership I have ever worked with. They are fast, efficient and friendly. I just came in for a routine servi DCH Lexus of Santa Barbara is the best dealership I have ever worked with. They are fast, efficient and friendly. I just came in for a routine service and mentioned that the automatic door unlock was not working well. They diagnosed the problem and also discovered a clicking noise with the air conditioner that were warranty covered. Edward Simeon got the pre-approvals necessary, got me a loaner car and accommodated my schedule. Top notch. More
25,000 Mile Service - Lexus RX 450h Phuong is very helpful and delivers what he promises. Service was completed ahead of the time estimate and slightly under the $ estimate. The car was Phuong is very helpful and delivers what he promises. Service was completed ahead of the time estimate and slightly under the $ estimate. The car was returned clean and I very much appreciated the use of a loner car. More
Received 45,000 mile service on our 2013 Lexus Rs350. Service was provided within the time period given, and within the cost estimate given at check-in. We waited for the service in the customer lobby w Service was provided within the time period given, and within the cost estimate given at check-in. We waited for the service in the customer lobby which is set up to provide a comfortable waiting area. More