DCH Lexus of Santa Barbara - Service Center
Santa Barbara, CA

131 Reviews of DCH Lexus of Santa Barbara - Service Center
10k service Edward in Service was very professional and answered all of my questions. My car was on time as promised and it was beautifully cleaned. I will diffin Edward in Service was very professional and answered all of my questions. My car was on time as promised and it was beautifully cleaned. I will diffinitely being coming back. Thank you Team SB. Tracey Rukavina More
Always happy with their service Edward is always very friendly, very honest and helpful. I never feel like I'm being taken advantage of by the dealer with unnecessary services. If th Edward is always very friendly, very honest and helpful. I never feel like I'm being taken advantage of by the dealer with unnecessary services. If there are additional services needed, Edward tells me which is a priority and I appreciate that. I don't feel like I'm going in for an oil change to come out spending an additional few hundred bucks on a service that wasn't needed etc. Lexus is wonderful. More
Great Service Purchased a new 2018 ES 350 from Tony Rucker. We began thinking about the car purchase due to talking with Tony while in for a tire replacement on ou Purchased a new 2018 ES 350 from Tony Rucker. We began thinking about the car purchase due to talking with Tony while in for a tire replacement on our 2017 ES. We had a large nail which destroyed the tire. Phuong helped us with the replacement of the tire. Always excellent service from the service department. We normally deal with Derek Bishop on routine service and both service reps are excellent. We returned later to talk with Tony and decided to trade in our 2014 Lexus for a 2018 Lexus. We are extremely pleased with the new car as well as our 2017. Tony helped us with both transactions and is very knowledgeable on the technology and operation of the features. More
Outstanding Service Once again DCH Lexus of SB has been outstanding in their service. Thank you to Efrain Lopez and his team, including all the mechanics (Tony Carbajal) Once again DCH Lexus of SB has been outstanding in their service. Thank you to Efrain Lopez and his team, including all the mechanics (Tony Carbajal) for taking care of my car and making sure I'm safe. More
Exceptional service Edward went above & beyond to make my service call exceptional; from check-in to pick-up. He kept by abreast of everything going on and made sure ever Edward went above & beyond to make my service call exceptional; from check-in to pick-up. He kept by abreast of everything going on and made sure every detail was perfect before picking up my vehicle. More
Great customer service They were very friendly easy to work with without pressure. Every one had the same attitude I felt I could change my mind anytime and they would help They were very friendly easy to work with without pressure. Every one had the same attitude I felt I could change my mind anytime and they would help me all over again without pressure to add unnecessary items to my purchase. More
Excellent Customer Service Their commitment to excellent customer service is exceptional! They are true to their promise! Kudos to Derek and Vanessa! I am very happy with the s Their commitment to excellent customer service is exceptional! They are true to their promise! Kudos to Derek and Vanessa! I am very happy with the service I received. More
Excellent Service Always We have been having our car serviced by DCS since 2013 and the service has always been excellent. Phuong always makes sure every detail is handled p We have been having our car serviced by DCS since 2013 and the service has always been excellent. Phuong always makes sure every detail is handled promptly and correctly. A first class operation every time. More
Edward from Service!! As always Ed is very helpful with any help need it, he never says no, And there is never a Job to small. Definitely Recommend him!! As always Ed is very helpful with any help need it, he never says no, And there is never a Job to small. Definitely Recommend him!! More
Excellent First Impression Having just moved to Central California was not sure what to expect with our maintenance visit, was extremely impressed with the service I received fr Having just moved to Central California was not sure what to expect with our maintenance visit, was extremely impressed with the service I received from Efrin and the Santa Barbara Team. Thank you! More