DCH Lexus of Santa Barbara - Service Center

First time I stopped by to pick up parts for my car. Everyone was so helpful and wonderful. I will be back to have service done on my car as well as hopefully purchase a new car in the future. Everyone was so helpful and wonderful. I will be back to have service done on my car as well as hopefully purchase a new car in the future. More

Phuong was extremely helpful. Explained that they would need to keep my car for at least a couple days but that it was covered under warranty. He provided a very nice loaner car, for which I was grateful. need to keep my car for at least a couple days but that it was covered under warranty. He provided a very nice loaner car, for which I was grateful. I have had nothing but great service at Lexus of S.B. Thank you. More

We brought our car in for its 10,000 mile service. Derek is the employee we dealth with. He was outstanding, he gave us his full attention when we talked with him, he was courteous, his attitude was outsta is the employee we dealth with. He was outstanding, he gave us his full attention when we talked with him, he was courteous, his attitude was outstanding. This is why we brought a Lexus. We had heard customer satisfaction is number one with Lexus and it shows. Thank you Derek for all your help. Fred and Mary Herr More

Service has always been fast and courteous at this dealership. Although servicing at dealerships is always more expensive, the experience and quality of work are great. I also trust Lexus mechanics mo dealership. Although servicing at dealerships is always more expensive, the experience and quality of work are great. I also trust Lexus mechanics more as I have a hybrid vehicle. More

To Edwards boss, I would like to extend a special To Edwards boss, I would like to extend a special thank you for have such an amazing employee in Edward Simeon. I am still a customer of Lexus bec To Edwards boss, I would like to extend a special thank you for have such an amazing employee in Edward Simeon. I am still a customer of Lexus because of his patients, gratitude and exceptional effort to me as a customer first. He has always been so helpful. Together with Tony (tech guy) they have done more for me with answers instead of a run around on my car that I have been dealing with since I bought it. I can not thank them, you or the SB Lexus dealership as a whole - I am looking forward to picking up my car and if anything further needs addressed SB Lexus will have my services. I wish you a safe and happy holidays. Sincerely, Dawn Luu More

I never wanted to go to a dealership for service until I met the folks here at Santa Barbara Lexus. Not only are they knowledgable and experts about the cars they handle, they are also super cordial and gen met the folks here at Santa Barbara Lexus. Not only are they knowledgable and experts about the cars they handle, they are also super cordial and generous with their time and assistance. I never have had to wait for a second to be greeted and treated with information, understanding and a brand new sparkling loaner. They always call early in the day to let me know how my service is going and I've always been able to pick the car up at a reasonable hour. Recently they gifted me with a new CD player. Mine just couldn't be repaired and they did it because I had been a loyal customer. I never thought I'd be rewarded to going to a place I already appreciated. Edward and Judy made me feel right at home and I know if and when I need a new car (Mine has 130,000 and is going strong) they'll guide me into just the right deal. More

Well where to we begin, Danny is service set us straight on our current car before today. Lauren followed up the lead to make sure we were happy, sent us to Mark Sherman who sold us our new pre-owned fabulo on our current car before today. Lauren followed up the lead to make sure we were happy, sent us to Mark Sherman who sold us our new pre-owned fabulous new car and the Sales Manager with great glasses who I now can't remember his name, well he's a great sales manager and if I ever needed a job it would be an honor to work with this great team. Court in finance was superb as well, straight to the point, we didn't want any fluff and got excellent closure. Our experience was nothing but great, no pressure, solid all the way around and we are happy to finally be able to buy a Lexus in Santa Barbara and get the greatest care for it by the greatest staff ever. I know that I will still have a few questions and I know that Mark will be right there for us along with his great team. I can't say enough great words about this great new dealership that has long been due in Santa Barbara. This is is second Lexus purchase and we are hooked. Thanks for everything. More

I took my grandfather's 2005 Lexus LS 430 in for service, as I getting ready to sell it for him. The car only had 25,000 original miles, but the maintenance records on the vehicle are unclear. Coby did a gre as I getting ready to sell it for him. The car only had 25,000 original miles, but the maintenance records on the vehicle are unclear. Coby did a great job of listening to me, and suggested a cost-effective service to me. Once it was discovered that new brakes were needed, he exceeded my expectations in both price and customer service. It was frankly very refreshing to be taken care of like that, and it was the best service I have ever had at a dealer. More