DCH Lexus of Santa Barbara - Service Center

Timely and Prompt Service Service was performed on time, completed within the estimated time. Isaiah was very friendly and professional and especially prompt. The shuttle servi Service was performed on time, completed within the estimated time. Isaiah was very friendly and professional and especially prompt. The shuttle service is also prompt and very helpful. There is virtually no wait time to service your vehicle. Car is returned washed and clean. No problems and no hassles. 5 star rating. More

excellent service As usual the best service team in town .Love to work with Ed Simeon excellent person to work with .He called me when the car was ready I have been w As usual the best service team in town .Love to work with Ed Simeon excellent person to work with .He called me when the car was ready I have been working with him for long time and will only deal with him More

Great Service Experience Efrain went out of his way to make sure my service went smoothly and made sure I had a loaner so I wasn't stranded. When I came to pick my car up he Efrain went out of his way to make sure my service went smoothly and made sure I had a loaner so I wasn't stranded. When I came to pick my car up he washed my car himself when he heard I was running late to a meeting. Five stars, no doubt. More

Great Serv Would recommend DCH Lexus for all of your Lexus automotive needs. Great people and service. They were able to fit my service in with my busy schedule. Would recommend DCH Lexus for all of your Lexus automotive needs. Great people and service. They were able to fit my service in with my busy schedule. Picked up and dropped off my car. More

Satisfied customer This is the second time Edward helped us. First was with a recall on my LX470 and then with this unexpected repair when we were on holiday. Edward arr This is the second time Edward helped us. First was with a recall on my LX470 and then with this unexpected repair when we were on holiday. Edward arranged everything including a rental car which made it possible to keep an appointment we had in SLO. I believe he went above and beyond what was expected. More

60K service Phuong provided A+ service, from the time I dropped off my car to when I picked it up. He was courteous, professional, timely and informative. He wo Phuong provided A+ service, from the time I dropped off my car to when I picked it up. He was courteous, professional, timely and informative. He worked with me on the cost of the service. In my opinion, he is an excellent representative of the Lexus dealership. More

Great service Great service. Great people. Prompt. Always hospitable, informative. They are attentive to detail. Seems like they always go that extra mile to satisf Great service. Great people. Prompt. Always hospitable, informative. They are attentive to detail. Seems like they always go that extra mile to satisfy your needs and solve your problems. More

Outstanding Dealer Service Derek Bishop is the best Service Consultant I have ever had. Knowledgable, thorough, efficient, courteous and very effective in maintaining my 2006 L Derek Bishop is the best Service Consultant I have ever had. Knowledgable, thorough, efficient, courteous and very effective in maintaining my 2006 LS430 in perfect condition. I absolutely trust his recommendations and the quality of work being done by the technicians. He always explains what is to be done and delivers exactly what he promises. DCH Lexus of Santa Barbara is a great dealership! More

Ed was excellent with his customer service! I highly recomme I was very busy at work and got a serious flat tire. I brought it in and Ed did everything he could to take care of me on a Saturday afternoon! He was I was very busy at work and got a serious flat tire. I brought it in and Ed did everything he could to take care of me on a Saturday afternoon! He was able to locate a special tire for my Lexus and have it delivered. Plus he arranged a loaner car so that I could go to work and return when my car was ready. He did everything to make my visit at DCH Lexus Santa Barbara an excellent experience. I sincerely appreciate his attention to all the details to get me back in my car in a very short turnaround time so I could continue working on a high profile event all weekend. Thank you Ed and Santa Barbara Lexus!! More

Recall Phong is excellent at customer service! He always keeps in touch and gives me updates on the status of repairs. He goes the extra mile in every way. Phong is excellent at customer service! He always keeps in touch and gives me updates on the status of repairs. He goes the extra mile in every way. More