Ken Garff Lexus of Santa Barbara

Although this is a relatively new dealership, my experience has been truly outstanding both in sales and service of my Lexus automobiles. I happen to own two Lexus vehicles; a 2010 RX-350 and a 2006 experience has been truly outstanding both in sales and service of my Lexus automobiles. I happen to own two Lexus vehicles; a 2010 RX-350 and a 2006 SC-430. Each and every time I have visited this dealership, the employees are always welcoming, friendly, professional and accommodating. As a Federal Government manager most recently living and working in the Washington, D.C. area, I have had occassion to have vehicles serviced at several Lexus dealerships in Maryland and Virginia. I can honestly say that both DCH Lexus of Oxnard and more recently, Santa Barbara, have always provided me the best service I have had over the more than 15 years I have owned Lexus vehicles. I ave and wll continue to recommend them to all my friends, family memebers and colleagues. Adolph A. Mitchell More

I just love Lexus customer service. I realize this Santa Barbara dealership is new, but they sure had their stuff together. I worked directly with Dana Ochoa in the purchase of my new CT200h and couldn't ha Barbara dealership is new, but they sure had their stuff together. I worked directly with Dana Ochoa in the purchase of my new CT200h and couldn't have asked for anyone better to work with. Not only was she knowledgable of Lexus and the models, her genuine character and sincerity are prime examples of what exceptional customer service is. Thank you again to Dana and the DCH Team in SB! More

my name is carlos castillo and i worked for a local dealership for 47 years till i re tired so dealing with auto people is something i know and recently i walk into DCH of SANTA BARBARA looking at a dealership for 47 years till i re tired so dealing with auto people is something i know and recently i walk into DCH of SANTA BARBARA looking at a used 2009 lincoln MKS i stated working with TINA FLORES and let me tell you she was always honest straight foward and keep her word on everything she promise i was also impress how clean the dealership was and also how friendly all the staff was, thank u TINA im very happy with my car and to all the dealership thanks again More

Dana Ochoa was fabulous and did a wonderful job in my car purchase. She was friendly and very knowledgeable about Lexus products and went the extra mile to be sure that I was fully satisfied with my new Lex purchase. She was friendly and very knowledgeable about Lexus products and went the extra mile to be sure that I was fully satisfied with my new Lexus E350. Daniel Ambriz also was very helpful in making certain that the Blue Tooth connection to my I Phone was working correctly and insured that all the settings were in order. I must say that I have never received the great service that I received from your Lexus team from any prior automobile dealer and I have had good cars like Mercedes and BMW. I must say that the Lexus is the very best auto I have ever driven and owned. Thank you. Rich Whiston More

I went into the dealership to check it out since I have heard from a couple of my friends that Lexus is now opened in Santa Barbara. I spoke to Abby who was friendly and very informative during my visit. S heard from a couple of my friends that Lexus is now opened in Santa Barbara. I spoke to Abby who was friendly and very informative during my visit. She was very knowledgeable of the inventory on hand, especially on the hybrid models, in which I have an interest in. She provided with the different options that are available in trying to fit my needs. I felt comfortable speaking with her and not forced to make any rash decision as I have experienced in other dealerships. More

Abby Gaetz was great! We looked at a few new models and she also offered a fair price for my 2008 es350 when I do come back for my next service. I think its going to be a silver 460ls. she also offered a fair price for my 2008 es350 when I do come back for my next service. I think its going to be a silver 460ls. More

I saw Abby at Lexus of SB and she was great. She had a no pressure attitude and was very knowledgeable about the cars. She spoke spanish which was a plus for my family and I had an enjoyable experience over pressure attitude and was very knowledgeable about the cars. She spoke spanish which was a plus for my family and I had an enjoyable experience over all:) Thanks Abby! More

I took my grandfather's 2005 Lexus LS 430 in for service, as I getting ready to sell it for him. The car only had 25,000 original miles, but the maintenance records on the vehicle are unclear. Coby did a gre as I getting ready to sell it for him. The car only had 25,000 original miles, but the maintenance records on the vehicle are unclear. Coby did a great job of listening to me, and suggested a cost-effective service to me. Once it was discovered that new brakes were needed, he exceeded my expectations in both price and customer service. It was frankly very refreshing to be taken care of like that, and it was the best service I have ever had at a dealer. More

Sally Smeed and Joe Green made this the best car-buying experience ever! They worked incredibly hard to put us in a car, and they made it happen. We have been buying cars for thiry years and this was the m experience ever! They worked incredibly hard to put us in a car, and they made it happen. We have been buying cars for thiry years and this was the most pleasurable car buying experience ever. From the moment Sally encountered me in the parking lot (coming out of the back seat of a Lexus), she was professional and welcoming. Joe maintained his positive demeaner and professionalism throughout the deal (even with my staunch husband). Joe's follow up was persistent yet not pushy. It was just the right amount. The entire experience with DCH Lexus was fantastic! They made us feel special. This was a very positive experience. DCH Lexus has made us life-long customers! Thank you Sally and Joe! More