Ken Garff Lexus of Santa Barbara

Although Lexus has a reputable product, Glauco, the salesman, along with his manager, patiently and thoroughly answered every question as to car I purchased as well as the car I traded in without dram salesman, along with his manager, patiently and thoroughly answered every question as to car I purchased as well as the car I traded in without drama, providing multiple options for me to consider, putting me at ease with intelligence and humor. The knowledgeable financial guy had everything prepared as soon as I sat at his desk, efficiently guiding me through the paperwork and quickly had me on my way in my new car. Phoung, the service advisor, provided me with a car while he had a speaker replaced and applied the xzilon protectant. Finally he paired my phone with the car through Bluetooth, enabling me to wirelessly speak on and listen to music on my phone. He sat with me and answered every question thoroughly and kindly, encouraging me to contact him with any concerns that should arise. Perfect! More

Found the entire experience easy and have already recommended the dealership to two other people in my area and will continue to do so in the future. recommended the dealership to two other people in my area and will continue to do so in the future. More

Service has always been fast and courteous at this dealership. Although servicing at dealerships is always more expensive, the experience and quality of work are great. I also trust Lexus mechanics mo dealership. Although servicing at dealerships is always more expensive, the experience and quality of work are great. I also trust Lexus mechanics more as I have a hybrid vehicle. More

I can't go into all the details of my recent purchase at DCH Lexus Santa Barbara, because no one would believe how amazing it was. Let me just say this dealership is typical of the best of the Lexus deal at DCH Lexus Santa Barbara, because no one would believe how amazing it was. Let me just say this dealership is typical of the best of the Lexus dealer experience. I have visited a dozen dealers during my travels around the country on business, and have bought three Lexus from Joe Green when he was at DCH Oxnard. I am still amazed at the level of customer service exhibited by virtually all Lexus dealers. DCH Santa Barbara is no exception. Joe Green has this cool, laid back persona that makes him a pleasure with whom to deal. Abby is a creative, very smart, seasoned veteran who really knows her product. Each employee I encountered was pleasant, helpful and professional. The dealership is not large but the showroom looks great and is well appointed. Lexus is the Nordstrom of the car business and DCH SB is a fine representative of the brand. I'm already planning my next car purchase with Joe! You only have to go to a second or third tier dealership to see the difference. (And, no, I do not work at DCH SB!) More

I went into this dealership expecting to buy a new car but ended up just so happy I came to this dealership. I am 64 and have bought many cars but Joe Green just made it a pleasure. This is no mean Joe Gr but ended up just so happy I came to this dealership. I am 64 and have bought many cars but Joe Green just made it a pleasure. This is no mean Joe Green, he listened!!! which very few salespeople do, and then he delivered the perfect car, a great price, a fair trade-in and overall, just a great experience. I would recommend Joe to anyone looking to buy a Lexus, this is my 4th Lexus, what a combination - a great car and a great salesman. No bad mouthing the competition, no playing games on price, no haggling over the trade-in and delivering what he promised. More

I am a semi-retired professional person. I rate DCH Lexus of Santa Barbara and, especially its employee, Joe Green the highest rating possible! In early- January 2013, I had an urgent need for a good and rel of Santa Barbara and, especially its employee, Joe Green the highest rating possible! In early- January 2013, I had an urgent need for a good and reliable used vehicle after my previous car failed. Mr. Green and his colleagues structured a unique deal that met my needs in terms of costs, service and comfort ... and at relatively low profit to DCH Lexus. Perhaps more important, because it was difficult to find financing for a 10+ year old used vehicle (even with exceptionally low mileage), Mr. Green and his colleagues showed uncommon and extraordinary patience during the period that I needed to arrange for private financing. The dealership also is to be lauded for its showroom and service area amenities! The environment definitely is inviting. Kudos to Mr. Green and DCH Lexus of Santa Barbara Roulette Wm. Smith PhD More