Ken Garff Lexus of Santa Barbara

Great Experience. I hate the whole experience of buying a car but Glauco did every thing he could to make this a painless process. We traveled 80 miles each way and it I hate the whole experience of buying a car but Glauco did every thing he could to make this a painless process. We traveled 80 miles each way and it took two visits to decide on a car. Once that decision was made we bought a 2014 GS 350 F Sport. I would not hesitate recommending this dealership to anyone looking for a LEXUS. If buying a car could be a great experience this was it. More

Great Guys Getting my car was easier than ordering a pizza! They actually delivered it to my home ( around 70 miles away) and had all the paper work ready to do Getting my car was easier than ordering a pizza! They actually delivered it to my home ( around 70 miles away) and had all the paper work ready to do at my kitchen table. We bought a certified 2012 ES 350. Glauco was very friendly and informative and made the transaction stress free. Joe Green was also very accommodating working with us on price and was very persuasive and passionate about Lexus products. The only downfall is if you are not serious about buying a Lexus don't get in one because you will be hooked! More

THE BEST Service Department Around! Visiting DCH Lexus of Santa Barbara's service department (esp Derek) is like visiting a spa and my very best friends at the same time. :) They are fri Visiting DCH Lexus of Santa Barbara's service department (esp Derek) is like visiting a spa and my very best friends at the same time. :) They are friendly, prompt and responsive. The quality of work is fantastic and prices are fair. There is also an espresso machine, complimentary snacks and fruit juices and they truly do offer spa services as well! I am eager to buy a new Lexus at DCH because I love everything about my IS250, but also because visiting the service department at Lexus is easy and pleasant, and hope they will allow me to do so via my favorite service manager because I feel closer to him than some of my relatives! And I definitely like him more. :) DCH Lexus of Santa Barbara is the absolute BEST. More

Glauco @ DCH Lexus SB is wonderful! We were looking for a 2013 Hybrid and Glauco came up with a price that made buying a new 2015 RX 450H a no brainer. The whole sales staff was very go We were looking for a 2013 Hybrid and Glauco came up with a price that made buying a new 2015 RX 450H a no brainer. The whole sales staff was very good. I will return again whoever I am looking for a vehicle again. Their service department is also very good. If you go in on Tuesdays, you can get a free manicure or massage, and get your car washed at the same time! More

Great Dealership Everyone at the dealership was very helpful. Glauco explained everything thoroughly. He answered all my questions and I can get very nit-picky! On o Everyone at the dealership was very helpful. Glauco explained everything thoroughly. He answered all my questions and I can get very nit-picky! On our test drive he gave me his full attention and gave a general overview of all the car's functions. Michael was very efficient with the finance part of things and went out of his way to make the who process easier. Sally was very personable and made sure my visit was a success. More

Thank you for making this such a painless experience! Dana Ochoa was amazing! She made new-car shopping not only painless, but actually fun! Her pressure-free approach was perfect, and she really listened Dana Ochoa was amazing! She made new-car shopping not only painless, but actually fun! Her pressure-free approach was perfect, and she really listened to my needs and budget restrictions. Her professionalism through the entire process should be the model all automobile sales associates follow. She has a customer for life. And add in Mike Weinzimmer (Finance Manager) and Phuong Pham (Service Manager), and this could not have been a more positive experience overall. I am so excited to be driving my first (but surely not my last) Lexus. Thank you, DCH Lexus of Santa Barbara! More

Best Experience Joe and Glauco were a great help along the whole process, they were very friendly and gave me complete quality service. Thanks Guys, it means a lot to Joe and Glauco were a great help along the whole process, they were very friendly and gave me complete quality service. Thanks Guys, it means a lot to have down to earth salesmen. You helped me purchase my first used car. You'll be seeing me again soon for my first new car. Keep up the wonderful hospitality. More

For months and months, I was looking for a very specific truck that I couldn't find in the area. I ended up finding it online at different DCH dealership that was a few hundred miles away. I contacted Tina truck that I couldn't find in the area. I ended up finding it online at different DCH dealership that was a few hundred miles away. I contacted Tina Flores and she was more than helpful. She had the truck brought over to DCH of Santa Barbara within a day so I could look at it before I decided if I even wanted it. Even though the dealership went out of their way to bring the truck over, I never felt pressured to buy it at all. I ended up loving the truck so much and pretty much knew I was going to buy it. We worked out numbers & they gave me a few days to think about it so I could be sure of my decision. They worked with my budget and I got everything I was looking for in this truck. I got a fair deal and was treated with respect. Tina was extremely friendly and the whole process of buying the car went very fast and smooth. It was the best car buying experience ever! I recommend all my friends and family go with Tina at DCH Lexus of Santa Barbara because of her and the entire team's great customer service and the friendly environment. I have boughten vehicles at other high end dealerships but the customer service just does not compare! More

I highly recommend Lexus of Santa Barbara. I was referred to Joe Green since I was looking into trading in my lease. I contacted him and explained what I was looking for. He provided various options and was to Joe Green since I was looking into trading in my lease. I contacted him and explained what I was looking for. He provided various options and was very friendly, knowledgeable and courteous. I never felt pressured, as many do when you are looking into purchasing or leasing a vehicle. When I arrived to the dealership he was ready to assist me and made me feel as if I was at home. Everyone was really friendly!!Tony Carbajal also provided a lot of helpful information that I needed to know regarding my new lease. He was willing to answer all my questions as well. When I left the dealership I felt very comfortable and safe in my new vehicle. They were both awesome and made my experience flawless. You guys are the BEST!!! More