Ken Garff Lexus of Santa Barbara

Best Salesman and Dealership around!! I have now purchased four Lexus RX450H from Lexus. Joe Green has been the best salesman ever to work with across all four cars. Honest, up front, co I have now purchased four Lexus RX450H from Lexus. Joe Green has been the best salesman ever to work with across all four cars. Honest, up front, concerned and kept MY best interests at heart when negotiating. Across the board this dealership rates Best in Class! More

This was a very positive experience. When I stopped by the DCH Lexus of SB on July 25, 2015, I was not at all convinced that I was going to buy a car there or that I would get another Lex When I stopped by the DCH Lexus of SB on July 25, 2015, I was not at all convinced that I was going to buy a car there or that I would get another Lexus. However, looking at and driving the new Lexus convinced me not to spend a lot of time shopping around with other dealers and other makes of cars. I was back one week later and thanks to the careful eye of Glauco who found just the right car for me, I made the purchase. The extra amenities offered (free car washes and manicures - can you just believe that?!) were extra perks that made DCH a desirable choice. Once I drove the new model, and then the pre-owned car that I ultimately purchased (and it looks brand new!!!) - I was sold on getting another Lexus! Glauco was nothing short of fantastic. He did some extra research for me on maps and destination management, since I purchased a vehicle that did not have GPS. While I had some trepidation about that choice, we have come up with a less costly and equally efficient means of using my I-phone connected to bluetooth. We tested this out in detail before I left the dealership. I feel that I can contact Glauco or drop by anytime for assistance/information about my vehicle. Steve was quite the negotiator - polite and effective without being high-pressured. More

Lexus Golden Opportunity buying experience was phenomenal as a first time buyer. It was indeed a golden opportunity to be able to get the vehicle we wanted at the level of ser buying experience was phenomenal as a first time buyer. It was indeed a golden opportunity to be able to get the vehicle we wanted at the level of service provided! This is my expectation of the brand and more! To Michael Lampkin and Mark white, you guys rock!! More

Great experience! I worked with Michael Lampkin on leasing a new NXt 200. My new car is fantastic and I had outstanding experience with Michael. He took the time to a I worked with Michael Lampkin on leasing a new NXt 200. My new car is fantastic and I had outstanding experience with Michael. He took the time to answer all my questions, demonstrate the features of the car and didn't rush the process or make me feel pressured in the least. My previous car buying experiences had been quite stressful and I greatly appreciate everything Michael did to make this such a fun process. He's a true professional and an excellent resource. I can't speak more highly of him and my entire experience with DCH Lexus of Santa Barbara. More

I purchased the vehicle I was looking for Good experience - Michael Lampkin was courteous and attentive to our requirements and found the exact vehicle I was looking for - Overall I couldn't b Good experience - Michael Lampkin was courteous and attentive to our requirements and found the exact vehicle I was looking for - Overall I couldn't be more pleased... More

Enjoyable Experience My wife and I thoroughly enjoyed our visit to DCH Lexus in Santa Barbara, California. We had heard so many good things about the Lexus and wanted to My wife and I thoroughly enjoyed our visit to DCH Lexus in Santa Barbara, California. We had heard so many good things about the Lexus and wanted to take a closer look. Everyone at the dealership went out of their way to make our visit enjoyable, especially our sales rep Michael Lampkin. He was very knowledgeable about the Lexus and helped guide us to the perfect vehicle. The GS has been a pleasure to drive and we look forward to many years of Lexus ownership. More

Magic Makers, Trading in for a 2015 Lexus IS350 F Sport I was not really in the market for a new car. I did figure it was Memorial Day weekends so I went ahead and contacted a few dealerships to see what sp I was not really in the market for a new car. I did figure it was Memorial Day weekends so I went ahead and contacted a few dealerships to see what specials were in line for the Holiday. I am in the process of having my first child with my wife so I wanted something a little more family friendly but that still would be able to pack a punch when I did not have the family with me. I opted to look into the IS 350 F Sport. I dealt directly with Mark Sherman for the entire deal. I contacted the dealer and he helped me from end to end. He worked out the numbers over the phone for what could be provided for my car (trade), my needed down payment, and overall terms. It was a simple and painless process. Everything was presented to me. Everything looked fantastic and we were so anxious that we went down the very next day after speaking with Mark over the phone. When we met with Mark he was full of energy and ready to take care of my wife and I to be able to get into our new Lexus. He made sure we were comfortable and he was courteous and charming. We were offered water right when we walked in. The amenities of the dealership were plentiful and the entire place was gorgeous. Our new IS350 F Sport was detailed to perfection. All facets of the car were completely explained and reviewed by Mark with my Wife and I. We were able to take it on a test drive before pulling the trigger on the lease. In Finance we dealt with Michael Weinzimmer. He was straight and to the point with all of the paperwork being submitted. He went over every line item in perfect detail to make sure my wife and I were comfortable with every piece of the deal. It was the quickest and easiest financing experience I have had buying a car. I could not have asked for a better experience and look forward to being part of the DCH family for years to come. Mark Sherman will be my salesman of choice. More