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Ken Garff Lexus of Santa Barbara

Santa Barbara, CA

not yet
rated
424 Reviews

350 Hitchcock Way

Santa Barbara, CA

93105

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Showing 424 reviews

April 29, 2016

Great car...Great Service Just bought a beautiful CT200h. Abby showed me the car and took me on the test drive. She knew the car well and explained all the features. I was s More

by bac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby Gaetz, Steve Garcia
May 02, 2016 -

Ken Garff Lexus of Santa Barbara responded

Congrats on your new Lexus! Here at DCH Lexus of Santa Barbara, we pride ourselves on courteous, knowledgeable, efficient service, so it's nice to receive affirmation from customers like you. Enjoy your new car, and please let us know if you need absolutely anything!

April 01, 2016

Birthday Surprise My husband and I came to Santa Barbara for my birthday celebration. Little did I know we would be heading for the Lexus dealership and an afternoon o More

by Barbara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glauco Pergolizzi, Tina Flores
Apr 04, 2016 -

Ken Garff Lexus of Santa Barbara responded

Thank you for the great review. We are pleased to hear Glauco provided the informed, personal, and pressure-free sales experience that we aim to provide at DCH Lexus of Santa Barbara

March 24, 2016

Bought a new car with ease Just bought myself a nice L/Certified Lexus IS 250 F-Sport from DCH Lexus. It was the most pleasant purchase I have made in years. I connected with a More

by aldomagliozzi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Enge
Mar 25, 2016 -

Ken Garff Lexus of Santa Barbara responded

Wow! Thank you for the great review. What you have described is exactly the type of sales experience we strive to provide our customers everyday. At DCH Lexus of Santa Barbara, we understand buying a car is an important decision which is why we train our staff to be knowledgeable about our products. I am happy to hear Jason was of great help, and I will be sure to pass along your review to him. Enjoy your new Lexus IS 250 F-Sport!

February 01, 2016

An enjoyable experience We recently went shopping for a new car. Somehow we, ended up at DCH Lexus of Santa Barbara. Normally I hate car shopping, but Mr. Glauco Pergolizzi More

by Polo Ref
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glauco Pergolizzi
Feb 02, 2016 -

Ken Garff Lexus of Santa Barbara responded

We appreciate the 5 star review and are so pleased you had an enjoyable car buying experience with Glauco! We will be sure to pass along your kind words about him. Thank you for choosing DCH Lexus of Santa Barbara as your dealership of choice and come back to see us soon.

February 01, 2016

Amazing Service and People !! I was so happy with the level of service I received from the people at Lexus of Santa Barbara. Michael Lampkin was the primary person helping me and More

by Radek123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Yazbek, Edward Simeon, Joe Green, Phuong Pham, Efrain Lopez, Steve Garcia, Michael Lampkin
Feb 05, 2016 -

Ken Garff Lexus of Santa Barbara responded

Radek, thank you so much for the great review and compliments! I am glad to hear Michael, Jeff, Steve and George surpassed your expectations. They will be happy to hear you enjoyed working with them. At Lexus of Santa Barbara, we really value our customers and strive to provide them with the best service possible. Thank you again for taking the time to write a review and please come back and see us.

January 25, 2016

Truly A Five Star Experience....Highly Recommended My wife & I were very pleased with DCH Lexus of Santa Barbara. Our car buying experience was outstanding. Thank you to Michael Lampkin, Michel Courvil More

by kosb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Flores, Mike Courville, Michael Lampkin
Feb 01, 2016 -

Ken Garff Lexus of Santa Barbara responded

Thank you for the 5 star review and wonderful recommendation of our dealership. It's so pleasing to hear you had an outstanding car buying experience with Michael, Michel and Tina. Enjoy your Lexus ct200h and come back to see us soon!

January 17, 2016

Smooth Purchase Process...A Class Act Glauco Pergolizzi and Tony Rucker were an accommodating team when helping my husband and I select the right car for our needs. We were not pressured More

by Cliff & Rosalyn
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Glauco Pergolizzi, Joe Green, Tina Flores, Tony Rucker
Jan 25, 2016 -

Ken Garff Lexus of Santa Barbara responded

Hi Cliff and Rosalyn, thank you for the great review. We are glad Tina, Joe, and Glauco provided the quality customer service that matched the Lexus brand. Enjoy your need ES350!

January 16, 2016

Michael Lampkin is a GREAT salesman! I came to the dealership looking for my first high end car and Michael was great! I told him what I was looking for and he showed me the car that fit More

by Stassi Mari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lampkin
Jan 25, 2016 -

Ken Garff Lexus of Santa Barbara responded

Hi Stassi, Thank you for the great review. We are happy to hear Michael made your car-buying experience an easy experience. Enjoy your new Lexus!

January 14, 2016

Great Experience My wife and I visited DCH Lexus of Santa Barbara and felt as if the people really cared about our needs. We were looking for a CT Hy-bred. Although th More

by SB Buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glauco Pergolizzi, Steve Garcia
Jan 15, 2016 -

Ken Garff Lexus of Santa Barbara responded

Thanks for taking the time to leave a review! We really appreciate this kind of positive feedback and hope to see you again soon here at DCH Lexus of Santa Barbara!

January 10, 2016

Michael Lampkin is a highly rated salesman. I came to the dealership to have my weekly car wash, and, as I browsed the model cars, I was approached by a very knowledgeable, and friendly salesman More

by Joanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lampkin
Jan 13, 2016 -

Ken Garff Lexus of Santa Barbara responded

Hi Joanne, Thank you for the five-star review. We are glad Michael was work so closely with you to put you in a new Lexus. We appreciate your business.

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