Ken Garff Lexus of Santa Barbara

Very nice experience I wasn't looking forward to buying a car, but my experience with the people at Lexus of Santa Barbara made the experience as pleasant as it can possib I wasn't looking forward to buying a car, but my experience with the people at Lexus of Santa Barbara made the experience as pleasant as it can possibly get. My salesman, Glauco, Is a nice guy, sincere and I didn't feel pressured by him. The sales manager, David, did a good job getting me great financing and was genuine about making sure I was happy about my purchase. The showroom is beautiful, theres a wonderful cappuccino machine and snacks while you are waiting. So glad I bought my IS 250 there. A+ More

Excellent experience I was in a car accident in my Lexus and James Porter was very professional helping me figure out my next step into getting me into a new Lexus to fi I was in a car accident in my Lexus and James Porter was very professional helping me figure out my next step into getting me into a new Lexus to fit my budget and to get the best deal. He was very kind informative and answer all my questions many questions. Once I get everything figured out with my insurance I will be returning for sure to make my purchase at Santa Barbara Lexus because of my pleasant experience . More

Amazing! This dealership is fantastic, and James was so friendly and professional and he really made me feel comfortable and valued! The whole experience was f This dealership is fantastic, and James was so friendly and professional and he really made me feel comfortable and valued! The whole experience was fantastic! I would recommend this dealership to anybody! More

Gracious, Clear, Competent I had to return a used car that I purchased, as my family felt I could not safely drive it. Glauco Pergolizzi was most helpful in finding me another I had to return a used car that I purchased, as my family felt I could not safely drive it. Glauco Pergolizzi was most helpful in finding me another car that fit my needs perfectly. He was great! Plus the manager was also a jewel. I am a satisfied customer and would recommend this dealership. More

Professional, Competitive, Best place were to buy a Car new or used tons of choices on Lexus and others makers, Staff professional and fun make it easy throw the process price Best place were to buy a Car new or used tons of choices on Lexus and others makers, Staff professional and fun make it easy throw the process prices competitive with LA highly reccomended More

The best! Glauco helped me navigate buying my first Lexus! He was able to get me the price I wanted for an affordable monthly payment. He was so knowledgeable a Glauco helped me navigate buying my first Lexus! He was able to get me the price I wanted for an affordable monthly payment. He was so knowledgeable and helpful every step of the way! I highly recommend his stellar service. Thank you! More

Laid back, attentive service! Glauco and Abby were both so easy going and helpful! We went back and forth a few times during our decision making process, and they were both very pa Glauco and Abby were both so easy going and helpful! We went back and forth a few times during our decision making process, and they were both very patient and accommodating. Steve Garcia kept the jokes rolling during all the paperwork. We left feeling like we got great value, and had fun during the process! Thank you! More

Perfectly happy w/SBLexus especially Glauco Pergolizzi Purchased in Feb. and have enjoyed a perk or two from this dealership dealing w/Glauco. Parts Mgr. Brien an asset to the team too! Purchased in Feb. and have enjoyed a perk or two from this dealership dealing w/Glauco. Parts Mgr. Brien an asset to the team too! More

It was an Enjoyable Experience When I woke up on that June 2016 Saturday I had no idea that was going to be the day I would have a new car that purred. My husband did some resear When I woke up on that June 2016 Saturday I had no idea that was going to be the day I would have a new car that purred. My husband did some research, he went to the Lexus dealership, met with Glauco, liked him, liked the car and called me. Why we liked the Lexus team: No-pressure, we didn't feel rushed, we drove around both on the highway and the back roads. We felt they were trustworthy They listened to us and let me ask lots of questions Overall the process was quick and painless No games, the Final price was exactly as we negotiated (no last-minute surprises)--well actually there was one bump but Glauco kept the paper we had written that detail on and the finance person honored what was written. There was NO high pressure Up-Sell on dealership Add On's (a pet peeve of mine). AND— Glauco was a Professional, Engaging, Warm, Attentive salesperson that we look forward to seeing around town (SB is a small town). More

Great Customer Care Just bought a Lexus CT200h!! Mike Courville and Glauco Pergolizzi were very patient and informative. Mike 'held my hand' through my indecision proces Just bought a Lexus CT200h!! Mike Courville and Glauco Pergolizzi were very patient and informative. Mike 'held my hand' through my indecision process and made my needs his biggest concern, so irregular for a car dealer! I felt completely takes care of . I had lots of questions which were explained with care. Everyone at DCH Lexus of Santa Barbara provided a pleasant experience also Tina the finance officer. I highly recommend!! More