Ken Garff Lexus of Santa Barbara
Santa Barbara, CA
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Bought used Car Glauco assisted us once again in buying a car. He had helped us two yrs ago when we purchased a RX450H. This time I was helping my older daughter fi Glauco assisted us once again in buying a car. He had helped us two yrs ago when we purchased a RX450H. This time I was helping my older daughter find another car prior to returning he leased Nissan. Glauco understood what she needed and alerted me when the 2007 RX 400h, with only 73K miles, was to come available. The dealership was able to come up with a fair price for the auto and also assisted her with a car loan. More
Excellent The staff was great I was looking for a car for a while and these folks were the only ones who put the customer first. Good job folks thanks for helpi The staff was great I was looking for a car for a while and these folks were the only ones who put the customer first. Good job folks thanks for helping me get a great car and a good deal. Cheers More
Edward Simeon I have had the pleasure of dealing with Edward Simeon in the service department for a number of years. He is knowledgeable, helpful, and honest. He I have had the pleasure of dealing with Edward Simeon in the service department for a number of years. He is knowledgeable, helpful, and honest. He exemplifies what customer service is about. More
Santa Barbara Lexus Bought a 2017 RX 350. My previous Lexus was a 460 LS. I arrived at Santa Barbara Lexus thinking that I would buy the 570 SUV or another LS. Through Bought a 2017 RX 350. My previous Lexus was a 460 LS. I arrived at Santa Barbara Lexus thinking that I would buy the 570 SUV or another LS. Through Glauco Pergolizzi's expert guidance we instead bought the RX 350. We are very happy with the car and with the service we received. I have visited the dealership in the past for service. Edward Simeon has been my service rep. He is excellent. Very knowledgeable and honest!! More
Professional I heard about this dealership from a family member. As soon as I pulled in I was greeted right away with hello's and smiles. Everyone made me feel I heard about this dealership from a family member. As soon as I pulled in I was greeted right away with hello's and smiles. Everyone made me feel welcomed like I was family. Thank you to James , Glauco , & Efrain for making me feel like part of the Lexus family. The whole experience made me feel at ease. I will definitely be recommending Lexus of Santa Barbara and you can count on me being a returning customer. More
Great experience! Lexus of Santa Barbara is THE GREATEST dealership in Southern California. When my husband was looking for his dream truck, we visited tons of dealersh Lexus of Santa Barbara is THE GREATEST dealership in Southern California. When my husband was looking for his dream truck, we visited tons of dealerships. He finally found a truck online that he liked but it was located at a DCH dealership in Northern California. Lexus of Santa Barbara actually brought the truck down here and had it detailed just for him to look at, without pressuring us at all to purchase. All their employees were genuine and super friendly to our children and us. They have a kids room with toys that kept them entertained the entire time as well as snacks. They have an awesome latté machine that you can use for free and they provide fresh baked chocolate chip cookies. Heck, even my dog is welcome in the store and greeted with dog treats. After we purchased the truck, they put a big bow on top of it and took a family picture of us. Purchasing a vehicle here was a fantastic experience and we always look forward to coming back for our vehicle's service. We will definitely be making our next vehicle purchase here as well. No other dealership can compete with the level of great customer service, friendliness and professionalism that Lexus of Santa Barbara provides. Our sales person, Tina Flores was truly amazing. She was the only contact we had during the whole process. Since then my family always go to her when they need to buy a new car. More
Service excellence Excellent service and quick return to and from my workplace. The staff is thorough and consistently dependable. I have been going there since they op Excellent service and quick return to and from my workplace. The staff is thorough and consistently dependable. I have been going there since they opened years ago. More
Knowledgeable and Professional Team The team ate Lexus of Santa Barbara were well versed about the RX 350 car I was interested in. They demonstrated the product well and handled the nego The team ate Lexus of Santa Barbara were well versed about the RX 350 car I was interested in. They demonstrated the product well and handled the negotiations in a professional and efficient manner. They were patent and endeavored to understand our questions and responded well and elaborated wherever we sought clarifications. The car was prepared well for the presentation and hand over. Tony Rucker was very thorough and ensured that all functions and features of the vehicle was clear to me. I recommend Tony Rucker, Glauco Pergolizzi and the team at Lexus Santa Barbara to anyone looking to buy a Lexus. More
Best car sales man ever. Glauco Pergolizzi was very Good at his job. Made me feel comfortable and it was a pleasant visit. I brought the car I test drove. Thank you. Glauco Pergolizzi was very Good at his job. Made me feel comfortable and it was a pleasant visit. I brought the car I test drove. Thank you. More
Very satisfactory for service. Derek is the best. I live a distance from the dealership and appreciate the pickup and delivery service they provide. All the people I have come in contact with are ver I live a distance from the dealership and appreciate the pickup and delivery service they provide. All the people I have come in contact with are very polite and qualified at their job. More