Ken Garff Lexus of Santa Barbara

Amazing Service! We purchased our LX470 at the Oxnard, CA dealership and it was serviced with such caring hands by Phuong Pham that upon Phuong's move to Santa Barbara We purchased our LX470 at the Oxnard, CA dealership and it was serviced with such caring hands by Phuong Pham that upon Phuong's move to Santa Barbara - we did likewise and were rewarded with the absolute best service we have ever received at any dealership. Over the years, we had previously used (Jaguar/Ford Mustang/Mercedes Benz/Cadillac/Acura/ and now Lexus dealership service). Our immediate family have all become permanent Lexus car owners - because of the Lexus service. I should point out that Phuong, and I might also mention Edward Simeon, are the reasons for our remaining loyal Lexus customers. They are so good at their service knowledge and personalized customer care that we are afraid they may be eventually promoted to a management position - outside of Santa Barbara. Both are deserving of special recognition by management. More

Service person was great but when car was returned after basic service, the car vibrated at high speeds and had to be returned to dealer person was great but when car was returned after basic service, the car vibrated at high speeds and had to be returned to dealer More

Great consistent service The staff is friendly, helpful and eager to please customers. Service is always timely and efficient. Everything a good dealership should be for takin The staff is friendly, helpful and eager to please customers. Service is always timely and efficient. Everything a good dealership should be for taking car of your valuable asset, namely your car. More

Service experience Excellent Service from Efrain and his team. They always take great care of my wife's Lexus and mine. We would always recommend them. They will even Excellent Service from Efrain and his team. They always take great care of my wife's Lexus and mine. We would always recommend them. They will even bring you a car to your home all the way in the Central Coast if you live there rather than use an independent mechanic. Thanks again DCH SB LEXUS. More

Love our new Lexus RX350 We recently came in to look at the Lexus RX 350. We had a 2016 Cadillac that we were not happy with and had decided to change to a SUV. We had a SUV L We recently came in to look at the Lexus RX 350. We had a 2016 Cadillac that we were not happy with and had decided to change to a SUV. We had a SUV Lexus several years ago so we had experience to go with. After meeting with a sales person, Abby, and a sales manager, Alex, we arrived at a good trade-in price plus a reasonable new car price so it made the trade possible. They did have a problem with the car we selected so they would not let us take that car, but got an exact similar car the next day which we closed on. They handled everything fast and properly and to our complete satisfaction. Happy to be back into a Lexus and with this dealership. More

Got the car I wanted. I just recently bought a 2014 honda accord and I commte from Oxnard to Santa Barbara for work and school. I really liked the Honda but the gas was kil I just recently bought a 2014 honda accord and I commte from Oxnard to Santa Barbara for work and school. I really liked the Honda but the gas was killing me do I decided to see if I can get a gas fuel efficent for the commute I do everyday, so I decided to stop by Lexus of Santa Barbara and see what they can help me with. The sales person that help me was Aaron Vasquez and he was a excellent and knowledgeable about what kind of car I was looking for. Aaron showed me a 2017 CT200h and that it was a fuel efficient and hybrid which he said was really good for my commuting, so Aaron being the best sales person went above and beyond to help me get in that CT200h and he did it. I just want to say thanks to Aaron and the sales manager for helping me out, I would recommend Aaron Vazquez at Lexus of Santa Barbara. More