Ken Garff Lexus of Santa Barbara
Santa Barbara, CA
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Excellent service and great customer care. DCH truly believes in Delivering Customer Happiness. Happiness in the product and experience far exceeds expectations. I left the service center tot DCH truly believes in Delivering Customer Happiness. Happiness in the product and experience far exceeds expectations. I left the service center totally pleased. My car was finished in the time promised. More
Abby, a Real Professional Abby was very capable and handled the lease with as little "pain" for us as possible. Car buying is not our favorite thing and this is the first ti Abby was very capable and handled the lease with as little "pain" for us as possible. Car buying is not our favorite thing and this is the first time we have leased a vehicle. She explained everything and answered all our questions. After the signing, she took me out and ran through the essentials, but let me know I would have much more training available from her if I wanted it. When I got home I had a really nice e-mail reiterating that same message, inviting me to come in as soon as I can. So far I haven't taken her up on that, but will next week. On a scale of 1-10 I'd rate her a 10. I also have close friend who has Abby as her contact, as well and she loves her too!! Nice coincidence. More
My GX In need for a new car I had decided to take a look at the GX. After driving it I new it was the car for me. A busy family and towing capability were a In need for a new car I had decided to take a look at the GX. After driving it I new it was the car for me. A busy family and towing capability were a must. Glauco made the purchase pleasant and I have already recommended the dealership to a neighbor that knows she wants a new Lexus. I have really enjoyed my first few days with my car and follow up has been great. More
Best car buying experience Beyond grateful this dealership exists in my hometown. My son stumbled across his dream car on their preowned lot. We had the privilege of working wi Beyond grateful this dealership exists in my hometown. My son stumbled across his dream car on their preowned lot. We had the privilege of working with Glauco his knowledge and ability to put the deal together was seamless. I have leased several cars through the years and I've never experienced the car buying process that Glauco presented to us. We will definitely use Lexus of Santa Barbara for our next purchase. More
Service Very pleasant very curtious explained what my vehicle needed at the time of service he had my loaner car out for out in no time very pleased of this s Very pleasant very curtious explained what my vehicle needed at the time of service he had my loaner car out for out in no time very pleased of this service . More
Pleasant car buy at Lexus Bought a used car at Lexus Santa Barbara. Glaucho was very helpful all the way. My warmest recommandations! Trust is important when buying a used car Bought a used car at Lexus Santa Barbara. Glaucho was very helpful all the way. My warmest recommandations! Trust is important when buying a used car and I trust these guys! More
Bought a car The folks at Lexus are wonderful. No pressure just happy to help you out. Tina was awesome and I would highly recommend her to anyone looking to purch The folks at Lexus are wonderful. No pressure just happy to help you out. Tina was awesome and I would highly recommend her to anyone looking to purchase or lease a new Lexus. The entire building has a wonderful warm feeling about it. Sam Tokhi in the finance dept was also extremely nice to work with. More
Great Glauco and James great got in and out fast and had a pleasant experience cookies were great too! We live our new car and glad we choose dch lexus Glauco and James great got in and out fast and had a pleasant experience cookies were great too! We live our new car and glad we choose dch lexus More
5 Star Sales experience was awesome but more importantly is their Service Department is also 5 Star👍 I understand that they are now offering a special Pick Sales experience was awesome but more importantly is their Service Department is also 5 Star👍 I understand that they are now offering a special Pickup & Service Program👍 More
amazing purchase experience i bought a 2017 lexus es. the purchase experience was respectful, interested in finding a good deal for both myself and the dealdership. there was n i bought a 2017 lexus es. the purchase experience was respectful, interested in finding a good deal for both myself and the dealdership. there was no high pressure but simply an acquaintance with my options. a terrific experience. More