Back

Ken Garff Lexus of Santa Barbara

Santa Barbara, CA

not yet
rated
424 Reviews

350 Hitchcock Way

Santa Barbara, CA

93105

Directions

By Type

Showing 424 reviews

May 27, 2017

My experience It was a pleasure working with Tina flores from DCH Lexus of SB. This is my 5th car I have purchased from her and the experience was fun and I felt ev More

by marmarmun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Flores
May 30, 2017 -

Ken Garff Lexus of Santa Barbara responded

Thank you for the five-star review, and even more, thank you for your continued loyalty! We are pleased to hear that you had a great experience and are now enjoying your new IS200t. We hope to see you again in the future!

May 26, 2017

Outstanding Dealer Service Derek Bishop is the best Service Consultant I have ever had. Knowledgable, thorough, efficient, courteous and very effective in maintaining my 2006 L More

by frogprince
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Bishop
May 30, 2017 -

Ken Garff Lexus of Santa Barbara responded

We appreciate the five stars! Derek will be happy to hear that you were impressed with his expertise. We hope to keep your LS430 going for a long time! Thanks again for the review.

May 24, 2017

Very pleasant Caught them on a day where they were over whelmed with activity. They were quick to say I am sorry, and wanted to help in anyway possible. They list More

by jparsleysr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glauco Pergolizzi
May 30, 2017 -

Ken Garff Lexus of Santa Barbara responded

Thank you for the five-star review! We appreciate your understanding, and we're thrilled that you were happy with your service. Please let us know if there is anything else we can do for you!

May 18, 2017

Ed was excellent with his customer service! I highly recomme I was very busy at work and got a serious flat tire. I brought it in and Ed did everything he could to take care of me on a Saturday afternoon! He was More

by Jesse8080
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Simeon
May 19, 2017 -

Ken Garff Lexus of Santa Barbara responded

Jesse, Thank you so much for taking the time and providing your feedback on your experience with DCH Lexus of Santa Barbara. I will be sure to pass on your thanks to Ed and the team! If there is anything else we can help you with, please do not hesitate to contact us!

May 16, 2017

Best Santa Barbara Car Dealership Fantastic service, great sales experience with DCH Lexus of Santa Barbara. If you are looking to buy a car in Santa Barbara, they are honest, straigh More

by Taylor Reaume
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Flores, Tony Rucker, James Porter
May 17, 2017 -

Ken Garff Lexus of Santa Barbara responded

Taylor, Thank you so much for the five-star review! We are pleased to hear that you were impressed with both the service and the overall experience. We hope you enjoy your new CT 200! Thanks again!

May 15, 2017

Best place to buy a new car in town Superlative customer service , friendly staff, unlike other car dealers they have your best interest in mind when selecting a car and will go the extr More

by Genarorc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Rucker
May 16, 2017 -

Ken Garff Lexus of Santa Barbara responded

Thanks so much for the five-star review! I am happy to hear that you found our staff to be so friendly and welcoming. Thanks again, and come see us again soon!

May 14, 2017

Friendly, helpful, a good buying experience Overall, it was a great buying experience. Glauco was friendly and very helpful. He wasn't pushy as I've experienced at other dealers. He would off More

by buyer
Recommend Dealer
Yes
Employees Worked With
Glauco Pergolizzi
May 17, 2017 -

Ken Garff Lexus of Santa Barbara responded

Thank you for the great review! We are happy that you found your experience to be positive.

May 10, 2017

Recall Phong is excellent at customer service! He always keeps in touch and gives me updates on the status of repairs. He goes the extra mile in every way. More

by Kclime
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phuong Pham
May 12, 2017 -

Ken Garff Lexus of Santa Barbara responded

Thank you for the five stars and compliments to Phuong!

May 08, 2017

Excellent customer service! As a first time buyer, Glauco was very welcoming and walked me through the process. Lexus cares about their customers and go above and beyond to make More

by Lauren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glauco Pergolizzi
May 09, 2017 -

Ken Garff Lexus of Santa Barbara responded

Thank you for the five stars and compliments to Glauco, Lauren!

May 06, 2017

Great experience James was on it. We were there after hours and he got us through with no problems and quick. Great experience and even ran into him at the gas station More

by Antnee68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Porter
May 09, 2017 -

Ken Garff Lexus of Santa Barbara responded

Thank you for the great 5-star review! I will be pleased to let James know of your kind feedback. Enjoy your new vehicle, and we look forward to helping you out again in the future! Alex Ayyoub, General Manager

...
24
...