Ken Garff Lexus of Santa Barbara
Santa Barbara, CA
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My experience It was a pleasure working with Tina flores from DCH Lexus of SB. This is my 5th car I have purchased from her and the experience was fun and I felt ev It was a pleasure working with Tina flores from DCH Lexus of SB. This is my 5th car I have purchased from her and the experience was fun and I felt even more excited driving away in my new IS200t. They made me feel confident when working with me hand in hand and traded in my Mazda. They make you feel welcome and inviting. I really recommend purchasing your next vehicle here More
Outstanding Dealer Service Derek Bishop is the best Service Consultant I have ever had. Knowledgable, thorough, efficient, courteous and very effective in maintaining my 2006 L Derek Bishop is the best Service Consultant I have ever had. Knowledgable, thorough, efficient, courteous and very effective in maintaining my 2006 LS430 in perfect condition. I absolutely trust his recommendations and the quality of work being done by the technicians. He always explains what is to be done and delivers exactly what he promises. DCH Lexus of Santa Barbara is a great dealership! More
Very pleasant Caught them on a day where they were over whelmed with activity. They were quick to say I am sorry, and wanted to help in anyway possible. They list Caught them on a day where they were over whelmed with activity. They were quick to say I am sorry, and wanted to help in anyway possible. They listened to my need, responded to my questions. problem to day, is everyone wanting to read your mind today, and no one listening to what you say. Tony Rucker did a excellent job. I would recommend him to anyone in the market. More
Ed was excellent with his customer service! I highly recomme I was very busy at work and got a serious flat tire. I brought it in and Ed did everything he could to take care of me on a Saturday afternoon! He was I was very busy at work and got a serious flat tire. I brought it in and Ed did everything he could to take care of me on a Saturday afternoon! He was able to locate a special tire for my Lexus and have it delivered. Plus he arranged a loaner car so that I could go to work and return when my car was ready. He did everything to make my visit at DCH Lexus Santa Barbara an excellent experience. I sincerely appreciate his attention to all the details to get me back in my car in a very short turnaround time so I could continue working on a high profile event all weekend. Thank you Ed and Santa Barbara Lexus!! More
Best Santa Barbara Car Dealership Fantastic service, great sales experience with DCH Lexus of Santa Barbara. If you are looking to buy a car in Santa Barbara, they are honest, straigh Fantastic service, great sales experience with DCH Lexus of Santa Barbara. If you are looking to buy a car in Santa Barbara, they are honest, straight forward and knowledgeable. I purchased a CT 200 with this dealership and was very happy with the deal they gave me. Thank you! More
Best place to buy a new car in town Superlative customer service , friendly staff, unlike other car dealers they have your best interest in mind when selecting a car and will go the extr Superlative customer service , friendly staff, unlike other car dealers they have your best interest in mind when selecting a car and will go the extra mile to make sure you leave in a new or preowned car. More
Friendly, helpful, a good buying experience Overall, it was a great buying experience. Glauco was friendly and very helpful. He wasn't pushy as I've experienced at other dealers. He would off Overall, it was a great buying experience. Glauco was friendly and very helpful. He wasn't pushy as I've experienced at other dealers. He would offer us options, make his case for why he thought it was a good purchase, and then respected our decision. Prices were quoted in both monthly payments, and total purchase cost, which I respect a lot. To me, this shows that he's being straightforward and honest with you. More
Recall Phong is excellent at customer service! He always keeps in touch and gives me updates on the status of repairs. He goes the extra mile in every way. Phong is excellent at customer service! He always keeps in touch and gives me updates on the status of repairs. He goes the extra mile in every way. More
Excellent customer service! As a first time buyer, Glauco was very welcoming and walked me through the process. Lexus cares about their customers and go above and beyond to make As a first time buyer, Glauco was very welcoming and walked me through the process. Lexus cares about their customers and go above and beyond to make you feel welcome! More
Great experience James was on it. We were there after hours and he got us through with no problems and quick. Great experience and even ran into him at the gas station James was on it. We were there after hours and he got us through with no problems and quick. Great experience and even ran into him at the gas station on the way home. Made sure I was happy with my purchase and offered any help I might need even off the clock. Will definitely return to this dealership when I'm ready for another vehicle. Thanks James. More