Ken Garff Lexus of Santa Barbara

Excellent customer service Friendly, excellent customer service. They did everything to make sure we would walk away happy and with a great experience. Car was ready on time an Friendly, excellent customer service. They did everything to make sure we would walk away happy and with a great experience. Car was ready on time and looked great. Newly washed and perfect More

60K service Phuong provided A+ service, from the time I dropped off my car to when I picked it up. He was courteous, professional, timely and informative. He wo Phuong provided A+ service, from the time I dropped off my car to when I picked it up. He was courteous, professional, timely and informative. He worked with me on the cost of the service. In my opinion, he is an excellent representative of the Lexus dealership. More

Purchasing a car Very satisfied and happy with the entire process. Purchasing a car was indeed a very pleasant experience and would certainly be happy to refer my frie Very satisfied and happy with the entire process. Purchasing a car was indeed a very pleasant experience and would certainly be happy to refer my friends. More

Very pleasant experience with both Glauco and Sam. Glauco was truly wonderful to work with. He was not a pressure salesman and could answe any question that I had regarding any model that I might have Glauco was truly wonderful to work with. He was not a pressure salesman and could answe any question that I had regarding any model that I might have chosen. He offered to bring another car from another city if I thought I might like to test drive it. More

Great service Great service. Great people. Prompt. Always hospitable, informative. They are attentive to detail. Seems like they always go that extra mile to satisf Great service. Great people. Prompt. Always hospitable, informative. They are attentive to detail. Seems like they always go that extra mile to satisfy your needs and solve your problems. More

Best Service I've Ever Experienced I leased a Lexus GX 460 in June of 2017 after becoming the first Lexus earner in Santa Barbara County for Rodan+Fields, and the entire staff was nothi I leased a Lexus GX 460 in June of 2017 after becoming the first Lexus earner in Santa Barbara County for Rodan+Fields, and the entire staff was nothing but loving, caring, funny, and truly had hearts of gold. Jess & Abby listened to all of the details of our preference & lifestyle, and truly made us feel a part of the process, through every single step. They truly helped us negotiate the best price EVER and went out of their way to find the model we were looking for, and all so joyfully. Sam, on the accounting side of things, was an absolute pleasure, as was the General Manager, Alexander. Every single person made us feel like people, rather than a sale, and that's what mattered most. People caring about people, people helping people. We will be back & we will recommend DCH of Santa Barbara to all that we know... we promise you that! More

Got a used Lexus here Glauco did a good job helping me find the right car at a good price. He drove the car to my mechanic to have it checked out. I compared prices using Glauco did a good job helping me find the right car at a good price. He drove the car to my mechanic to have it checked out. I compared prices using Carmax and was satisfied I got a good deal. Thank you Glauco More

Great Service! I leased a Lexus rx 450h in April, 2016 after initially contacting Glauco Pergolizzi with the dealership. He listened to the details of my vehicle pr I leased a Lexus rx 450h in April, 2016 after initially contacting Glauco Pergolizzi with the dealership. He listened to the details of my vehicle preference, lifestyle and about the trade-in I was offering and we then arranged an appointment to meet in person. I was taken for a test drive in a vehicle that was just right and the dealership worked with me on several trade-in/financing options. I have since been very pleased with the service department. They offer an online appointment system, are courteous and listen to any specific items I'd like them to check during service and provide an inviting waiting room. I will definitely continue to recommend Glauco and the dealership to friends and family interested in a quality vehicle and service. More

Wanted some key features Glauco was an exceptional person to work with. He understood what we wanted and made suggestions and followed up as needed. His service was excellent Glauco was an exceptional person to work with. He understood what we wanted and made suggestions and followed up as needed. His service was excellent More