Ken Garff Lexus of Santa Barbara

AWESOME DEALERSHIP Aaron, Jess, Sam, and James are all awesome! They assisted me in purchasing my first vehicle. I would highly recommend Lexus of Santa Barbara. I thank Aaron, Jess, Sam, and James are all awesome! They assisted me in purchasing my first vehicle. I would highly recommend Lexus of Santa Barbara. I thank them so much and for assisting me. Also thank them for wishing me luck in my career path. More

Battery Replacement I always enjoy my interactions at DCH Lexus of SB. Everyone is courteous and wanting to provide excellent service at a reasonable price. This last vis I always enjoy my interactions at DCH Lexus of SB. Everyone is courteous and wanting to provide excellent service at a reasonable price. This last visit, I worked with Edward because Derek was not available. Both are exceedingly helpful. The battery replacement was done quickly and my car delivered back to me so clean. I'm happy! More

I always get good service at Lexus of Santa Barbara. Edward is my favorite and most helpful service guy. We service both my 4 year old ES 350 and my wife's 10 year old RX 350 there. Edward is my favorite and most helpful service guy. We service both my 4 year old ES 350 and my wife's 10 year old RX 350 there. More

An Oldie But a Goodie." I am new to the Hitchcock Way neighborhood and had been wondering what it would be like to live on such a busy street. My friend recommended I visit t I am new to the Hitchcock Way neighborhood and had been wondering what it would be like to live on such a busy street. My friend recommended I visit the local Ford Dealership for a lease opportunity he could get me in Bakersfield! I never made it past DCH Lexus. The "Oldie but Goodie" vehicles were parked respectfully right out in front and shining like brand-new pennies. Each had been thoroughly checked and received a coat of Permaplate appearance package. My 17-year-old niece said I needed a car, well, we really didn't need a car, she just didn't want to take the bus to school. We later found out that would have been two buses and a trip to the transit center. We looked around before we stepped onto the lot, no salespeople lurking about ready to pounce. This lack of pressure led to an unexpected sale on my end. There were tons of choices for more well-heel buyers but only one for me. An Oasis Green Pearl 2005 ES 330 with cashmere interior sat in all her glory waiting for a test drive. Dre Valdivia, the Sales & Leasing Consultant, came to say hello and listened with interest as we told our personal story about needing a car. I must admit he was very knowledgeable and personable. The test drive proved the value of the car. James Porter, sealed the deal with the practical reality of needing a car, specifically a Lexus, and not needing to drive to Bakersfield,..ever! Coincidentally that is where he is from, I had never owned a Lexus and to date, the experience of being a Lexus owner continues to bring us much joy. It is further enhanced by all subsequent visits to the dealership to have my car washed and detailed once a week...on Lexus! The service department is friendly, efficient and always available. I have purchased accessories for the car and had service done to my complete satisfaction. Now I am very happy to not only be a neighbor but a new friend of the DCH Group, Congratulations all, I am not so easily won over and you did it with respect for the least of us. More

Painless Experience! After dealing with a rude and unhelpful salesman, Tony was a godsend. He got me all details I needed quickly after I contacted him and he was friendly After dealing with a rude and unhelpful salesman, Tony was a godsend. He got me all details I needed quickly after I contacted him and he was friendly and open. He stayed in touch, was considerate of my time and focused on our needs. He was able to arrange a good price on the vehicle along with the manager James Porter. The dealership was clean and comfortable for my mom and 6-year old son who were waiting. He got the car washed and set up for us and made sure I could maneuver the tech before I left 😉 I appreciated that there was no pressure or attitude and the financing and paperwork was quick and easy. They've followed up with me several times in the past five days and just offer all around great service. More

Awesome team players at DCH Lexus of Santa Barbara Just purchased a new RC 350 F-Sport Lexus from DCH Lexus of Santa Barbara. As a professional negotiator, (and this was my 4th Lexus purchase in 22 ye Just purchased a new RC 350 F-Sport Lexus from DCH Lexus of Santa Barbara. As a professional negotiator, (and this was my 4th Lexus purchase in 22 years) I anticipated a difficult journey. However, the orientation of the entire DCH Lexus team was centered around serving my needs and bringing a very fair deal for all parties. I did my research prior to my purchase, and these folks deserve a 5 star rating. I highly recommend Abby Gaetz, Yhaya Harb, and their sales manager James. More

Great Dealer. Dealer has a great service area. Quality service delivered in a professional manner. I have used other dealers for service and the experience was neg Dealer has a great service area. Quality service delivered in a professional manner. I have used other dealers for service and the experience was negative largly. More

Great experience......very happy couldn't be happier with all aspects. My wife and I hate buying a car and Abby and the dealership made it super easy. thanks couldn't be happier with all aspects. My wife and I hate buying a car and Abby and the dealership made it super easy. thanks More

Great Experience Quick, pleasant and easy. I knew want I wanted and negotiated online. Professional and friendly staff. I had a good experience. I would highly recomm Quick, pleasant and easy. I knew want I wanted and negotiated online. Professional and friendly staff. I had a good experience. I would highly recommend this dealership to others. More