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Ken Garff Lexus of Santa Barbara
Santa Barbara, CA
600 Reviews
You might expect a car company’s top priority to be cars, but not at Lexus of Santa Barbara. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 AM
Sunday Closed
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Showing 600 reviews
Verified Customer
September 09, 2025
Service was good and was completed on time and came in under the estimated cost. Our service agent was very helpful and clearly explained what maintenance was needed under the estimated cost. Our service agent was very helpful and clearly explained what maintenance was needed More
by ERICNMISTI
Employees Worked With
Chris Williams
September 09, 2025
Jonathan & Farrell were awesome. Professional sales people. I went to Santa Barbara Honda, and they were so pushy, and annoying. Great team at Lexus Santa Barbara Professional sales people. I went to Santa Barbara Honda, and they were so pushy, and annoying. Great team at Lexus Santa Barbara More
by anthonybordin
Employees Worked With
Jonathan Cruz, and Farell
September 08, 2025
Professional, cordial and lived up to promises. timely with a minimum of drama. No disappointments timely with a minimum of drama. No disappointments More
by JULESW
Employees Worked With
September 08, 2025
Very pleased with the entire experience and the people over at Ken Garff Lexus of Santa Barbara! Great customer service and went above and beyond to make the entire process smooth. Will definitely be reco over at Ken Garff Lexus of Santa Barbara! Great customer service and went above and beyond to make the entire process smooth. Will definitely be recommending them to friends and family. Don't have the chance to say that often about a car dealership:) Thanks! More
by danielpasser
September 08, 2025
Always friendly and professional every step of the way. The service writer explained everything. Car was fine on time no Hassell’s! The service writer explained everything. Car was fine on time no Hassell’s! More
by WGH3475
Employees Worked With
September 07, 2025
Great customer service and explained the different options that I had, so I could get the car with the numbers that fit my budget, thank you! options that I had, so I could get the car with the numbers that fit my budget, thank you! More
by cprogelio.hernandez
Employees Worked With
Lindsay Rioux
September 07, 2025
Phenomenal service! Chris Williams was particularly stellar in knowledge, courtesy and professionalism. I will definitely return to get my Lexus serviced regularly despi Chris Williams was particularly stellar in knowledge, courtesy and professionalism. I will definitely return to get my Lexus serviced regularly despite living an hour away. More
by Kagee
Employees Worked With
Chris Williams, Service dept
September 06, 2025
Santa Barbara Lexus has always been exceptional in providing excellent customer service. I highly recommend them. providing excellent customer service. I highly recommend them. More
by BLRACHIE
Employees Worked With
