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Ken Garff Lexus of Santa Barbara

Santa Barbara, CA

not yet
rated
424 Reviews

350 Hitchcock Way

Santa Barbara, CA

93105

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Showing 424 reviews

March 07, 2018

Excellent Customer Service Their commitment to excellent customer service is exceptional! They are true to their promise! Kudos to Derek and Vanessa! I am very happy with the s More

by Emilie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Bishop, Vanessa Lopez
Mar 09, 2018 -

Ken Garff Lexus of Santa Barbara responded

Emilie, thank you for the wonderful review! It makes us so happy to hear that Derek and Vanessa took such good car of you during your time with us. We are grateful for your kind words and we hope to see you again!

February 28, 2018

Excellent Service Always We have been having our car serviced by DCS since 2013 and the service has always been excellent. Phuong always makes sure every detail is handled p More

by CAH99999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phuong Pham
Mar 08, 2018 -

Ken Garff Lexus of Santa Barbara responded

Thank you for the 5-star review! We are glad Phuong has been providing you with top-notch customer service, and we know he will appreciate the kind words. We look forward to having you back again soon!

February 24, 2018

Edward from Service!! As always Ed is very helpful with any help need it, he never says no, And there is never a Job to small. Definitely Recommend him!! More

by Latin queen!!
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Simeon
Feb 26, 2018 -

Ken Garff Lexus of Santa Barbara responded

Thank you for the excellent review! I will pass your kind words along to Ed and the rest of our sales department.

February 24, 2018

Great service Love the service! Abby was great and easy to work with. They got me car I wanted and no haggling m. Satisfied customer! Will b back More

by xphuong38x
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby Gaetz
Feb 26, 2018 -

Ken Garff Lexus of Santa Barbara responded

Thank you for the 5-star review! We hope to see you again soon.

February 23, 2018

Excellent We received excellent help from Gluaco when we recently needed to trade in our 2000 RX300 and get a replacement. He helped us get used 2015 RX350 taki More

by Margo C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glauco Pergolizzi
Feb 26, 2018 -

Ken Garff Lexus of Santa Barbara responded

Thank you for the flattering review! We truly appreciate your business and hope to see you again soon.

February 18, 2018

Excellent First Impression Having just moved to Central California was not sure what to expect with our maintenance visit, was extremely impressed with the service I received fr More

by Max123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Efrain Lopez
Feb 19, 2018 -

Ken Garff Lexus of Santa Barbara responded

Thank you for the excellent review of our dealership! I am so pleased our team could take care of you throughout the service process.

February 13, 2018

Great Service I live a thousand miles away from Santa Barbara and drive west frequently. I need a CA Lexus dealer that I can count on, and DCH Lexus is excellent. More

by SBdreaming
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phuong Pham, Efrain Lopez
Feb 14, 2018 -

Ken Garff Lexus of Santa Barbara responded

Thank you for the excellent review! We appreciate your kind words and recommendation. We look forward to your next visit with us!

February 13, 2018

Always a terrific experience I can count on my car getting the checkup it deserves to keep me safe and be provided a loaner when requested. The service people are friendly, inform More

by Marsha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Simeon
Feb 13, 2018 -

Ken Garff Lexus of Santa Barbara responded

Thank you for the kind review, Marsha! We are so happy to hear that you enjoyed your experience with us, and we hope to see you again soon.

February 09, 2018

5 star service! Such great teamwork from start to finish. Everyone was so kind and truly cared that I got the best deal. Genuine professionalism. Thank you! Highly re More

by Very happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yhaya Harb, Daniel Ahmadian, Sam Tokhi
Feb 12, 2018 -

Ken Garff Lexus of Santa Barbara responded

Thank you for the excellent, five-star review! I am so pleased to hear our team was able to take care of you from start to finish. I will be sure to tell our staff to keep up the good work!

February 08, 2018

Great experience Everyone was very friendly and helpful. I live out of the area and needed to bring my car to this dealership. They were very accommodating. Even offer More

by Softball16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaiah Figueroa
Feb 08, 2018 -

Ken Garff Lexus of Santa Barbara responded

Thanks for the awesome review! I am so pleased to hear our team was able to take such great care of you. Your business is truly valuable to us and we look forward to seeing you soon!

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