Ken Garff Lexus of Santa Barbara

Great Service Purchased a new 2018 ES 350 from Tony Rucker. We began thinking about the car purchase due to talking with Tony while in for a tire replacement on ou Purchased a new 2018 ES 350 from Tony Rucker. We began thinking about the car purchase due to talking with Tony while in for a tire replacement on our 2017 ES. We had a large nail which destroyed the tire. Phuong helped us with the replacement of the tire. Always excellent service from the service department. We normally deal with Derek Bishop on routine service and both service reps are excellent. We returned later to talk with Tony and decided to trade in our 2014 Lexus for a 2018 Lexus. We are extremely pleased with the new car as well as our 2017. Tony helped us with both transactions and is very knowledgeable on the technology and operation of the features. More

Outstanding Service Once again DCH Lexus of SB has been outstanding in their service. Thank you to Efrain Lopez and his team, including all the mechanics (Tony Carbajal) Once again DCH Lexus of SB has been outstanding in their service. Thank you to Efrain Lopez and his team, including all the mechanics (Tony Carbajal) for taking care of my car and making sure I'm safe. More

Exceptional service Edward went above & beyond to make my service call exceptional; from check-in to pick-up. He kept by abreast of everything going on and made sure ever Edward went above & beyond to make my service call exceptional; from check-in to pick-up. He kept by abreast of everything going on and made sure every detail was perfect before picking up my vehicle. More

Great customer service They were very friendly easy to work with without pressure. Every one had the same attitude I felt I could change my mind anytime and they would help They were very friendly easy to work with without pressure. Every one had the same attitude I felt I could change my mind anytime and they would help me all over again without pressure to add unnecessary items to my purchase. More

Fong is EXCELLENT Phuong matched the Toyota price for my tires. He called the morning of and made certain that the pickup and delivery of my car were timely. Phuong c Phuong matched the Toyota price for my tires. He called the morning of and made certain that the pickup and delivery of my car were timely. Phuong called to update me on the status of my car and the condition of my brakes. He returned the car in showroom condition. He had it cleaner than when I purchased it. He waived pickup and drop off fees. Phuong went beyond the call of duty and treated me like a most valued customer. I would like the phone number for Lexus Corporate to share my review!!! In gratitude Dr. Patricia Gordon More

Outstanding sales consultant Sales consultant strived first to understand our driving needs, then shared an impressive amount of information about each Lexus option. Low-key, fri Sales consultant strived first to understand our driving needs, then shared an impressive amount of information about each Lexus option. Low-key, friendly, this rates as the best car buying experience we have had. In the future we will drive the two hours necessary to buy from Aaron Vazquez and Lexus of Santa Barbara again. More

Best One I loved going to this car dealer. What a strange thing to say but it is true. I am so pleased I will have this place for servicing. They are all so v I loved going to this car dealer. What a strange thing to say but it is true. I am so pleased I will have this place for servicing. They are all so very nice. More

Great sales experience What a fantastic sales/lease experience we had at this dealership. It was such a pleasure working with Mike Courville as he was very knowledgeable, f What a fantastic sales/lease experience we had at this dealership. It was such a pleasure working with Mike Courville as he was very knowledgeable, friendly, and patient. We did not feel pressure at all during our visit. I love love my 2018 NX300. Thank you 😊 More

I just bought a 2018 es 350 The experience from start to date has been very pleasant and professional. Joe Bral has kept in touch with me and also spent a lot of time with me bef The experience from start to date has been very pleasant and professional. Joe Bral has kept in touch with me and also spent a lot of time with me before I took the car home. He e mails and lets me know he is available if I have questions. The dealership itself is great- all are friendly and the service is first class. I am very pleased with the DHC Lexus experience. Thank you. More

New car pickup It has been a very nice intro to our first Lexus experience. Both Aaron and Jess have been outstanding! We would recommend this dealership to our fr It has been a very nice intro to our first Lexus experience. Both Aaron and Jess have been outstanding! We would recommend this dealership to our friends. More