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Ken Garff Lexus of Santa Barbara

Santa Barbara, CA

not yet
rated
424 Reviews

350 Hitchcock Way

Santa Barbara, CA

93105

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Showing 424 reviews

June 01, 2018

EXCELENT SERVICE DCH Lexus of Santa Barbara & their representative, Anthony Rucker, provided us with excellent service in obtaining the Lexus we wanted with in our bud More

by Norm H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Rucker
Jun 04, 2018 -

Ken Garff Lexus of Santa Barbara responded

Norm, thank you for the 5-star review! We're so glad Anthony went above and beyond to ensure you received the best car-buying experience!

May 31, 2018

Buying a Lexus 450 we just bought a new Lexus 450h from DCH. Working with Michael Courville was a no pressure buying experience. It is nice to be able to enjoy evaluate More

by CAH99999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Tidd
Jun 04, 2018 -

Ken Garff Lexus of Santa Barbara responded

Thank you for the stellar review! We hope you enjoy your new Lexus!

May 26, 2018

Excellent service Excellent service from the service department Phuong always helpful and make every detail is handled correctly and i say thank you to all your me More

by Jearan61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phuong Pham, Efrain Lopez
May 29, 2018 -

Ken Garff Lexus of Santa Barbara responded

Thank you for the excellent, 5-star review!

May 23, 2018

10k service Edward in Service was very professional and answered all of my questions. My car was on time as promised and it was beautifully cleaned. I will diffin More

by Unger123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Simeon
May 24, 2018 -

Ken Garff Lexus of Santa Barbara responded

Tracey, thank you for the 5-star review! We're so glad Edward took great care of your car!

May 15, 2018

Lexus buying experience What a truly nice Lexus dealership to visit and do business with. We were greeted at the door from both the sales consultant Tony Rucker and the GM A More

by Paris2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Rucker, Efrain Lopez
May 17, 2018 -

Ken Garff Lexus of Santa Barbara responded

Thank you for the great, 5-star review! We're so happy to hear that Tony and Alex went above and beyond to make sure you were well taken care of during your sales visit. Enjoy your new car, and we look forward to seeing you again!

May 05, 2018

Great service by Robin Robin took time to learn her customer and adapt to our needs Thanks so much for being so efficient and concise in making a smooth transaction Andrew More

by andrew 123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin
May 10, 2018 -

Ken Garff Lexus of Santa Barbara responded

Thank you for the great 5-star review, Andrew! We are so glad Robin was able to make your experience easy and hassle-free. Please come back to see us again soon!

April 28, 2018

Always happy with their service Edward is always very friendly, very honest and helpful. I never feel like I'm being taken advantage of by the dealer with unnecessary services. If th More

by Nicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Simeon
May 02, 2018 -

Ken Garff Lexus of Santa Barbara responded

Thank you for the 5-star review, Nicole! We are so glad Edward has been able to assist you and make your experiences easy and hassle-free. Please come back to see us again anytime!

April 27, 2018

A long drive for great service We traveled from Orange County to Santa Barbara to buy a pre-owned Lexus that was just what we were looking for. Aaron took very good care of us, we r More

by Tom Peterson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Vazquez, Isaiah Figueroa, Sam Tokhi
May 02, 2018 -

Ken Garff Lexus of Santa Barbara responded

Thank you for the excellent review, Tom! Aaron will appreciate your kind words and recommendation. Enjoy your new vehicle!

April 26, 2018

Best experience I have ever had in a dealership! We were so fortunate to have met salesman Mike. He is so knowledgeable about Lexus and so helpful throughout the entire process. He never pushed whi More

by Nancydreamcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Courville, Tony Rucker, Sam Tokhi
May 02, 2018 -

Ken Garff Lexus of Santa Barbara responded

Nancy, thank you for the great, 5-star review! We will pass along your kind words to Mike and know that he will be thrilled. Please come back to see us again soon!

April 20, 2018

Five star rating I have nothing but good things to say about this dealership. Our sales person, Tony, was helpful and well-informed. Knowledgeable about the product an More

by Nicolette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Rucker
Apr 23, 2018 -

Ken Garff Lexus of Santa Barbara responded

Thanks for the excellent review! We are so happy to see that you enjoyed your experience with us, and I will pass your complements on to our sales team.

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